We expect to have your items packed and sent within 5 working days of receiving 'cleared' funds in our bank, not your payment to PayPal date.For example if CLEARED funds are received on a Friday or weekend your item will most likely go into the following Wednesday's post. Special orders or custom 'made to order' items may take longer.you must contact us prior to purchase if your require express post.
If the item you have bought is not right for you, please contact us immediately to discuss your needs. Returns, refunds or replacements are handled on a case by case basis. We will work with you to ensure the best outcome for everyone.