We trust that you are happy with your 40footer product as we strive for 100% positive feedback – so if you are not entirely happy please contact us prior to leaving negative or neutral feedback and the 40footer team will do whatever we can to help ensure you’re 100% happy.
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Notification of intention to return an item must be receivedwithin 14 days of you receiving the item. The item must then be returned within 14 days following this notification.
The item must be returned in original re-saleable condition with all tags and packaging.
The item/s are NOT opened, used, worn or damaged, and are in perfect condition when 40footer receive them back.
DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
The item must be securely packed to ensure it is received back by 40footer in original and re-saleable condition.
Any fees incurred by customer returning product will not be refunded.
Any freight costs for customer receiving the product originally will be not be refunded.
If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required.