Terms and Conditions
- Free Shipping for orders over $150, after discounts*.
- $9.95 shipping for all orders under $150, Australia wide*
- Free shipping excludes furniture and gift cards. Gift cards are delivered using Registered Post and will incur a $2.50 postage fee.
If you are not satisfied with your purchase return it within 30 days, or if the product is faulty, simply return the product to our online team, along with a proof of purchase, for a full refund or exchange. Please note eBay orders are not returnable in stores.
For free returns, contact our online team on 1300 783 005 to log your return and receive our Reply Paid account number. Then, simply post the item by return mail with your invoice or receipt to our online store team at: Adairs Online Returns 88 Atlantic Drive Keysborough VIC 3173 Upon receipt of your return, we will process a credit note, refund or exchange, depending on what you require. Returns by mail may take 2 weeks minimum to process and notification will be by email.
Please choose carefully when selecting quilts, underblankets and pillows, as there is no exchange on these items due to health reasons, unless the product is faulty. Please note that we cannot make changes to an order or transaction once payment has been processed and the order has been closed. The above policy is not intended to override or limit your statutory rights in any way
For all enquiries call our customer hotline on 1300 783 005 Monday to Friday 8:30am to 5pm (AEST) or via email, email@example.com.