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Welcome to Aiko Fashion

 
    About Us
 
  warehouse Aiko Fashion is a professional formal dress importer and manufacturer located in Melbourne, Australia. We have fashionable designs and outstanding makers to design gowns to meet different personality and our gowns are all made of high quality material with reasonable prices.

Our company has been in the business for over 10 years. We are dedicated in supplying you the best products with the lowest price. We do believe quality makes quantity. To bring customers more convenience and profit, we'll continuously supply customers with high quality fashion dresses and gowns with reasonable prices, and offer our best after-sale services as well.

We are constantly looking for opportunities to build new business relationships and expand our business further. If you are interested in any of our products, please feel free to contact us.

Aiko Fashion
PO Box 417
Mitcham, Vic 3132
Australia

Aiko Fashion is a registered Australian online business.
     
    Contact Us
 
  warehouse Aiko Chic eBay Sale & Service:
Please contact us if you have any enquires in regards of eBay items. All question will be answered asap. However before you contact us, please read all the information in item description page and FAQ page, often you can find the answer straight away. Otherwise you can contact us through "Ask a question" link in the item listing that you are interested or purchased (Seller info section on top right side corner). Or you can email us at aikochic@hotmail.com

Aiko Fashion Sales Direct:
Email us at sales@aiko-fashion.com, or use the contact us form

All emails will be replied within 12 hours (except weekend and public holiday). Please check all folder includes junk mail folder in your email client. Also make sure a correct eBay ID and email address is included
 
 
     
    Delivery
 
  warehouse All items are posted using Australia Post. Please check individual listing for delivery method and rates offered.
Area and Service Delivery Options Estimated Time Frame
Domestic
(Within Australia)
Regular mail / post 1-7 business days*
Express Post 1-3 business days*
Registered post with signature 1-7 business days*
International
(Outside Australia)
Regular air mail 5-14 business days*
Registered air mail with signature 5-14 business days*
Express courier international with signature 3-7 business days*
* The delivery time frame is estimated. The actual delivery time is vary depending on its destination and can take longer due to any un-expected reason. We can not guarantee the delivery time frame as it is out of our control. We can only guarantee your order will be sent out asap after payment is cleared.

It is your responsibility to enter the correct shipping address details at the time of checkout.

All items are shipped from our warehouse in Melbourne. Our parcels are sent in ATL (Authority To Leave), so the delivery driver will leave the parcel in a safe place at your residence where possible.

If your parcel does not arrive within a reasonable time frame, please email us so we can look into it for you and resolve the situation promptly. We will do our best to make sure you receive your order quickly and safely.

Express Post is next day delivery if you are in the Express Post Zones. Otherwise most likely 2-3 business days.
Link: Express Post The Next Business Day Delivery Network from our warehouse to your location

 
     
    Payment Options
 
  warehouse Once you have made your purchase(s) please proceed to checkout, we will reserve your order up to 5 days. Please contact us if you need to make alternate arrangements

All prices are in Australian Dollars (AUD).

Payment method Payment clearance required
PayPal credit card payment Instant payment
PayPal account transfer Also call "eCheque", it requires 3-5 business day clearance
Bank account deposit or internet banking Usually requires 1 business day clearance
Money order / personal cheque personal cheque requires 3 business day clearance upon receiving

IMPORTANT: When paying via bank deposit or direct debit, please make sure to leave your eBay ID as the reference if possible, so we can identify your payment.

PayPal is only payment option for international purchase(s).
 
     
    Our Guarantee
 
  warehouse Delivery Guarantee
We want you to get your order fast! All order with payment cleared is guaranteed to be sent out within 24 hours (except weekend and public holiday).

Return Guarantee
We want you to be satisfied with your purchase. If for some reason you are not, you can return the item back for exchange or refund* "NO QUESTIONS ASKED". Please make sure the return item is in their original condition with tag and unworn except for try on purpose. Please read our store policy for exchange / refund procedure.
* Auction item is not refundable; some lingerie are not returnable due to Australian health regulation.

Communication Guarantee
We will communicate with you frequently for any up-to-date progress of your order. All email enquires will be replied with 12 hours (except Public Holiday).

 
     
    Terms and Conditions
 
  warehouse You agree to use this web site in good faith and agree not to abuse or try to defraud us in anyway, by providing accurate information when purchasing products.

We retain the right to seek legal advice if we find that we are being deliberately targeted for internet theft and fraud. We state that we are not responsible for the web site experiencing down time and we will try to ensure continuous access and proper functioning of the site.

Images, photos and all content on this site is the legal property of Aiko Fashion. Duplicating, stealing, coping of any content without our permission will result in legal action against the offending parties.

We have the right to change or amend the prices of our products at anytime we choose.

We agree to provide proper and accurate information as possible for the products on the web site and will try to update the web site when information is changed, but we are not liable for any problems that may occur.

All items should be currently available; however as the database is updated frequently; slight discrepancies may arise occasionally between product quantity and pricing. The web site will be updated as soon as possible when pricing and quantity information is changed or altered.
 
       
                 
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