is important to us that you are happy with your purchase. We try and
describe our items for sale as accurately as possible and always
include photographs which form part of the description of the items.
you are unsure of any detail in relation to an item, please contact
us. We are more than happy to supply you with further information and
additional photographs so that you can be sure that you will be happy
with your purchase.
please carefully read the listing and view the attached photographs
and ask us questions before bidding on an item or
before purchasing a “Buy It Now” item.
you are not happy with your purchase, please contact us within 3
days of receiving the item, outlining why the item is not
suitable/ what the problem is.
will always work with you to
resolve any issues.
we live in Sunny Queensland (Australia) we operate in accordance with
the Queensland Fair trading Act 1989 -
relation to “Buy it now” items purchased:
am I entitled to a refund or exchange?
a consumer, you are legally entitled to a refund if the item:
had a fault you did not know when
you bought it
was not the same as we described
doesn’t match the item shown in the
doesn’t last a reasonable amount of
time, given the price you paid.
am I not entitled to a refund, repair or exchange?
are not entitled to a refund from us if you:
realise you can't afford the item
change your mind about the item,
such as choosing the wrong size or finding the item cheaper elsewhere
have damaged the item you bought
knew (or should have known) about a
fault when you bought the item.
we may offer refunds in some of these circumstances as a sign of
goodwill, though the law does not require us to do so – please
contact us within 3 days of receiving the item to discuss a
relation to items purchased at auction:
warranty rights do not cover goods bought at auction. Goods sold by
auction are sold 'as is'. It is the purchaser's responsibility to
check that the goods are of an acceptable standard. As noted above,
we make every effort to accurately describe items auctioned. Please
make sure that you read these descriptions carefully and ask us any
questions prior to bidding.
we may offer refunds in some circumstances as a sign of goodwill,
though the law does not require us to do so – please contact us
within 3 days of receiving the item to discuss a satisfactory
of postage on returned items:
may or may not refund postage or part thereof on items returned. It
will depend upon the reason for the return of items and the
circumstances in which the item was purchased.
note that when you buy goods from a private person , rather than
through a commercial store, there is no statutory cooling-off period
or statutory warranty. This includes any goods you buy from a private
person selling online i.e. us – Amaya 8888.
this, it is important for us to have happy customers and as such, we
will apply the principles outlined above to purchases.