Terms & Conditions
every effort to ensure all items are accurately listed and available from
stock. However, should an error occur or an item is unavailable we will
contact you as soon as possible via the ebay message board giving you the
option of cancelling or taking an alternative product. Should you wish to
cancel, we will make a full and immediate refund.
images, in the main, are supplied by the manufacturer and are for
illustrative purposes only and may differ from the actual finished product.
Colours can vary from one computer screen to another.
are inclusive of VAT. We enclose a full invoice with each order. Whilst
currently registered for VAT we are unable to ship overseas without this tax
products are new and unopened (except for quality inspections) and are kept
in a smoke and dust free environment. We can not inspect every item that we
stock and dispatch, however, in the rare event that something is faulty,
parts missing and other mishaps, we will do what ever is necessary the
correct the situation. Please contact us so that we can look at the options.
Our suppliers also need our feedback and will normally work with us to
resolve any quality issues.
We have a
'No-quibble' returns policy and understand that buying over the Internet,
where you can't touch or see at close range, products may arrive not as you
expect them. However, we would urge you to read the full description given
in our listing before hitting the 'Commit to Buy' button. We except returns
for up to 14 days (28 days from Overseas), subject to the following
You may return an item if it is not as described, damaged
or faulty when delivered for a full refund. We inspect all returned
stock and a refund, together with return postage, will be issued once
the item has been verified as faulty. You should notify us within 3 days
We cannot accept any items for return which have been
specifically made or ordered for you. These items are exempt from the
Distance Selling Regulations.
Before you return any item, for what ever reason, please
contact us, via the ebay message board, for authorisation. We reserve
the right to refuse any item that has not been authorised.
Items must be returned with all the original components
and packaging and be in a saleable condition. We reserve the right to
levy a minimum surcharge of 25% to replace any product’s packaging or
components that are missing or damaged.
Returned items are sent at you own risk. We strongly
advise you to take care when returning items to us, ensuring the goods
are correctly addressed and adequately packed. Items that arrive back
damaged as a result of poor packaging will not be accepted, or will
incur an appropriate surcharge.
cases you should insure that a copy of the original Invoice is enclosed with
the goods. If you have any questions about our returns policy, please
contact us via the ebay message board prior to making your purchase.