• We understand that buying goods online, especially clothing can be risky and expectations are sometimes not met.
• We are happy to offer a refund or exchange within thirty days of purchase.
• We are committed to 100% customer satisfaction.
• We offer a 'no questions asked' refund or exchange policy.
• Please contact us if you have received a faulty or damaged item and we will rectify the situation as soon as possible.
• Refunds and exchanges will be subject to the goods being returned to us for processing.
• The buyer is responsible for all associated return shipping costs (excluding faulty goods).
• International buyers: please contact us should you wish to arrange an exchange or refund.
  

Should you find your item isn't suitable, you are welcome to exchange it within thirty days of purchase.
The buyer is responsible for all return postage costs.

Goods must be returned in their original packaging with all tags attached (where appropriate).
Goods received in an unsaleable condition i.e. showing any signs of wear whatsoever, covered in pet hair or with a distinct smell will be rejected and returned to the buyer. Please take care when trying on your item to avoid makeup or deodorant marks.

The following instructions refer to buyers within Australia. Please contact us if you are an international buyer.

Exchange Instructions:
Please contact us to advise the new size you require and we will put it aside for you. 

Return your item along with a copy of your tax invoice to:
Atomic Cherry - Exchanges
PO Box 1150
Fortitude Valley QLD 4006

Postage: Please include pre-paid postage with your return so we can send the exchange back to you.
An Australia Post pre-paid satchel is ideal.
Click here to calculate your postage options on the Australia Post web site. Our post code is 4006.

Once we receive your returned item, we will usually post the replacement back to you within 24 hours and will confirm the exchange has been processed via email.

There is no need to contact us should you wish to obtain a refund.
The buyer is responsible for all return postage costs.
The refund amount will be for the cost of the goods only (excluding faulty items).

Goods must be returned in their original packaging with all tags attached (where appropriate) within thirty days of purchase.
Goods received in an unsaleable condition i.e. showing any signs of wear whatsoever, covered in pet hair or with a distinct smell will be rejected and returned to the buyer. Please take care when trying on your item to avoid makeup or deodorant marks.

Please return your item along with a copy of your tax invoice to:
Atomic Cherry - Refunds
PO Box 1150
Fortitude Valley QLD 4006

Click here to calculate your postage options on the Australia Post web site. Our post code is 4006

Once we receive your returned item, it will be inspected and we will usually process your refund within 24 hours and notify you via e-mail.

Any returns received more than 45 days after the original purchase date will have a $5.00 processing fee subtracted from the refund amount.

If you paid via Bank Deposit, please include your bank details with your return and we will deposit the refund into your bank account.

If you paid via PayPal, the funds will either be in your PayPal account or refunded back to your credit card depending on how you originally paid.

The following details how refunds are credited via PayPal:
Depending on the company that issued your credit card, it might take up to 30 days for your refund to appear on your credit card statement. If you paid using a credit card, the money is refunded to that credit card. If you paid using your bank account or PayPal account balance, the money is refunded to your PayPal account. If you paid using a combination of a credit card and another payment method, the amount paid with a credit card is refunded to that credit card. The remaining amount is refunded to your PayPal account.