TERM AND CONDITION:

1. The moment you click to bid, you are regarded as having read and accepted all terms and conditions of the sales, and the contract between you as buyer and us as seller becomes effective.
2. All prices are in Australian Dollars including GST;
3. Pictures are for illustrative purposes only.
4. Bulk purchase enquiries are welcome;
5. Specifications are subject to change without notice if such changes will not affect the main usage of the products.
6. We will not be responsible for any compatibility problem. Hence before you bid you should check the listing carefully or e-mail us.
7. While great efforts have been made for the accuracy of information about the product, we accept no liability for any lost due to unintentional errors. If you have any doubts about the products, please contact us before you bid.
8. We adhere to all trading rules applied by eBay.

PAYMENT:

1. To be eligible for combine postage & handling discount, you must wait for ALL your items to end and then e-mail us to request a combine shipment (or you may combine the items together by yourself using the ebay check out system) . Click here to see eBay Check out Step by Step.
2. Payment should include the item price and the postage/handling fee. Please refer to the individual item listing for Shipping and Handling fee. Short payment or late payment will delay the delivery.
3. The successful high bidder must complete the sale transaction (including payment) within 5 days following the end of the sale. Otherwise, high-bidder will be considered as NON-PAY buyer.

DELIVERY:

1. All parcels are delivered from Sydney. So you will get the products sooner than buying from oversea, if you are in Australia.
2. Pick-up is not available.
3. In most cases, we ship parcel via Australia Post Office within 1-2 Business days once payment has been received and cleared. We recommend confirming regular parcel delivery times with your local post office. Or you may Click here for Australia Post office Delivery Time Table.
4. Get It Fast - One day handling time and next day delievery by post office express post. Please see item listing for extra cost and  Click here to check Australia Post Next Business Day Express Post Networks.
5. We always handle all items and parcels with care, and always do our best to serve our customers. However, Austline is not directly liability for lost, damaged or theft during delivery. If you want the parcel to be traceable, please choose the Registered Post or Express Post.
6. We offer a 50% Postage & Handling Discount unless specified on the listings. But only for multiple items were won within 72 hours provide with the same eBay User ID, paid in one payment and shipped in the same parcel.
7. To be eligible for combine postage & handling discount, buyer must wait for ALL your items to end and then e-mail us to request a combine shipment (or you may combine the items together by yourself using the ebay check out system). If your items are not paid in one payment and took the discount during checkout, we will not be able to offer a discount. No exceptions will be made.
8. We sure our price is competitive and reasonable, please do not bargain with us on "packing, shipping and handling fees".

9. We will send an email to you for shipping details to your ebay registered email address after we send out your parcel. You may contact us 1~2 days after the day that your payment should be received, but you have not receive our email regarding the shipping details.

WARRANTY:

All our listed items come with its warranty description. Please note that warranty terms are different from product to product, hence check the listing first for the correct warranty term and period.

Manufacturer warranty:

Buyers have to contact manufacturer of the item for all the warranty service within the warranty period.

30 days Money Back Warrantee:

Return-to-Base Warranty:

1. Dead on Arrival (DOA): If your item is found to be Dead on Arrival (DOA) within10days from the date of dispatch, you may return it with the postage at your cost. We will replace it with a new one and mail it to you at our cost if proves to be faulty.
2. Please refer to the listings for warranty period; it begins from the eBay sales date.
3. If an item needs to be returned for warranty after the 10-day period from the date of dispatch, postage for both ways will be at the buyer's expense.
4. Please refer to RETURN & REFUND POLICIES below if you want return item to us.

RETURN & REFUND POLICIES:

1. For all faulty items within warranty period, buyers is required contact us by e-mail. We will send a Warranty Form to the buyer to complete and please send the form back to us together with the faulty item.
   
2. The original package of the item must be sent together with any returned items. Also any returned items that have any sign of abuse or personal damage will be refused and returned to sender at sender's cost.
   
3. The original Tax invoice must be sent together with any returned items. Photo copies are not acceptable.
4. Please don't sent parcels by C.O.D. All parcels will be 'returned to sender' if sent by C.O.D.
   
5. We reserve the right to replace the return item with new or repaired item(s), or provide full or partial refund.
   
6. All accessories and bonus gift are not covered by warranty.
   
7. Postage and Handling fee is non-refundable.
   
8. Warranty will void if label is removed or goods are found physically damaged. Also any returned items that have any sign of abuse or personal damage will be refused and returned to sender at sender's cost.
   
9. Please test your item carefully prior to returning it, we will send faulty items to our supplier for further test, if the item is found to be not faulty, we will be charged a testing fee. We will then have to pass on the charge to the buyer, as well as the cost to return the item to the buyer.
10. Legal rights to obtain refunds: Buyer has a legal right to return the goods to us and obtain a refund if the goods are either faulty, not fit for their purpose (don't do what they are supposed to do), or do not match the seller's description. Please Click Here for details

FEEDBACK INSTRUCTIONS:

1. Buyers are suggested to leave their feedbacks on receiving their item(s).
   
2. When we receive positive feedback from a buyer, we will leave a positive feedback to the buyer on the same day.
   
3. Please contact us first for assistance and to reach a satisfying agreement before leaving a negative feedback. Negative feedback cannot solve any problems.