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  • Payments and Deliveries

Payment with Big Red Toolbox

PayPal - Safe & Secure

We only accept PayPal as payment. If you have any questions or need help with payment please contact Customer Support using the Ask A Question link at the top-right of the item listing you're interested in.

Please note that payment must be made within 7 days. If we do not receive payment within this time, we will open an unpaid item dispute in the eBay Resolution Centre.

Big Red Toolbox Delivery Information


We are based in the UK, but our delivery infrastructure allows our Australian customers to receive their orders within 8 - 12 business days. Almost all of our listings offer free priority shipping.

In almost all cases, items are shipped within 24 working hours. Shipping methods can vary depending on size and value of the item. Smaller items will usually be sent via a regular postal service, whereas larger items will be sent using a courier service. Due to the diverse size and value of the thousands of items we sell, some can take a little longer to prepare for shipping than others and/or can require additional security checks, and so may take slightly longer to dispatch.

Delivery Times

You can check on the maximum dispatch time for any product by clicking on the 'P&P & Payments' tab above and checking under 'Domestic dispatch time'. You will always receive a dispatch notification and tracking details (where item is sent via tracked service).