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                                                        Postage Frequently Asked Questions

Q: 1. Do you combine postage ?

A: Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.

2. How much do you charge for postage with in Australia ?

We send all Items with in Australia by registered or parcel post free of charge.

3. How much do you charge for International Postage ?

We send all international postage by registered Australia Post at a cost of $20.00

International Buyers Please Be Aware That ( " Customs is a government agency responsible for regulating shipments entering a country. All shipments being sent to and from a country must clear customs first. Merchandise exported into another country must clear customs and may incur a customs duty. " )

4. Do you offer express post ?

Yes but only by platinum express post at a cost of $15.50 within Australia. Items going overseas by Australia Post express courier international at a cost of $40.00

5. Do you offer Local pick up ?

Yes we do provide local pick up.

6. Postage Insurance ?

Insurance within Australia is included free of charge. Items going overseas insurance is included free of charge.

7. Can you lower price on customs documents ?

No will not lower price of items on customs documents.

International Buyers Please Be Aware That ( " Customs is a government agency responsible for regulating shipments entering a country. All shipments being sent to and from a country must clear customs first. Merchandise exported into another country must clear customs and may incur a customs duty. " )

8. Can I have my tracking number please ?

Once payment is received we then find your item/items. Once located we leave the registered post/parcel post or express post number on eBay & pack item/items. You should be able to locate/view the registered post/parcel post or express post number on the view order details page. You should also be able to locate/view the registered post/parcel post or express post number at the following link http://auspost.com.au/track/

9. How long will it take for my delivery with in Australia ?

Cairns - Brisbane approx. 1 week.
Cairns - NSW approx. 1 - 2 weeks.
Cairns - Vic approx. 2 - 3 weeks
Cairns - SA approx. 2 - 3 weeks.
Cairns - WA approx. 3 - 4 weeks.
Cairns - TAS approx. 2 - 3 weeks.
The odd one can take up to a month to be delivered.
Please note that above can vary depending on Australia Posts.

10.How long will it take for my International delivery ?

Cairns - International approx. 2 weeks - a month. The odd one can take up to 3 months. Please note that above can vary depending on International Customs.

International Buyers Please Be Aware That ( " Customs is a government agency responsible for regulating shipments entering a country. All shipments being sent to and from a country must clear customs first. Merchandise exported into another country must clear customs and may incur a customs duty. " )

                                                                                  Payment

1. Do you accept credit cards payments ?

Yes we do accept credit cards but only by using www.paypal.com.au or www.paymate.com

2. Do you accept PayPal ?

Yes we do accept PayPal.

3. Do you accept Paymate ?

Yes we do accept Paymate.

4. Do you accept direct deposit ?

Yes we do accept direct deposit.

5. Do you accept cheques & money orders ?

Yes we do accept cheques & money orders.
Please Note: International Cheques Must Be Drawn In Australian Dollars & Drawn On An Australian Subsidiary Bank.

6. Do you offer Local pick up ?

Yes we do provide local pick up.

7. Do you offer combined payment & postage ?

Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.

8. When must payment be made by ?

All payments must be received before 40days. If not a unpaid item notice has to be filed so we are able to claim our selling fees back.

9. Do you offer lay-by ?

Yes we do provide lay-by. However it must be paid by direct deposit & paid out before 90 days. Otherwise all pics & details are lost on eBay.

Combined Postage

1. Do you combine postage ?

Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.

                                                                                Other

1.Do you accept best offers ?

Yes we do accept best offers. However we are open to realistic offers only. Any offers close to %50 of price will not be answered.

                                                                           Item Details

1. Do you accept best offers ?

Yes we do accept best offers. However we are open to realistic offers only. Any offers close to %50 of price will not be answered.

                                                                              Returns

1. Do you have return policy ?

Please Note we have a 100% buyback policy.
In the event that you want to return a item. The item has to be received by us first before any refund & returned postage paid can fully refunded.

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