Postage Frequently Asked Questions
Q: 1. Do you combine postage ?
A: Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.
2. How much do you charge for postage with in Australia ?
We send all items with in Australia by registered Australia Post at a cost of $5.00
Postage price might change with combination parcels Or heavy weight items for postage within Australia & International
3. How long will it take for my delivery with in Australia ?
Cairns - Brisbane approx 1 week.
Cairns - NSW approx 1 - 2 weeks.
Cairns - Vic approx 2 - 3 weeks
Cairns - SA approx 2 - 3 weeks.
Cairns - WA approx 3 - 4 weeks.
Cairns - TAS approx 2 - 3 weeks.
The odd one can take up to a month to be delivered.
Please note that above can vary depending on Australia Posts.
4. Can i have my tracking number please ?
Once payment is received we then find your item/items. Once located we leave the registered post number on eBay & pack item/items. You should be able to locate/view the registered post number on the View order details page.
5. Do you offer express post ?
Yes but only by platinum express post at a cost of $15.00 within Australia. Items going overseas by Australia Post express courier international at a cost of $40.00
6. How much do you charge for International Postage ?
We send all international postage by registered Australia Post at a cost of $20.00
Postage price might change with combination parcels Or heavy weight items for postage within Australia & International
7.How long will it take for my International delivery ?
Cairns - International approx 2 weeks - a month. The odd one can take up to 3 months. Please note that above can vary depending on International Customs.
8. Postage Insurance ?
Insurance Is $1.20 For Every $100.00.
Items Going Overseas Are Insurance Is $2.20 For Every $100.00.
All Items to be insured regardless.
9. Do you offer Local pick up ?
Yes we do provide local pick up.
10. Can you lower price on customs documents ?
No will not lower price of items on customs documents.
Payment
1. Do you accept credit cards payments ?
Yes we do accept credit cards but only by using www.paypal.com.au or www.paymate.com
2. Do you accept direct deposit ?
Yes we do accept direct deposit.
3.Do you accept cheques & money orders ?
Yes we do accept cheques & money orders.
Please Note: International Cheques Must Be Drawn In Australian Dollars & Drawn On An Australian Subsidiary Bank.
4. Do you accept paypal ?
Yes we do accept paypal.
5.Do you accept paymate ?
Yes we do accept paymate.
6.Do you offer Local pick up ?
Yes we do provide local pick up.
7.Do you offer combined payment & postage ?
Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.
8.Do you offer layby ?
Yes we do provide layby. However it must be paid by direct deposit & paid out before 90 days. Otherwise all pics & details are lost on ebay.
9. When must payment be made by ?
All payments must be received before 40days. If not a unpaid item notice has to be filed so we are able to claim our selling fees back.
Combined Postage
1. Do you combine postage ?
Yes we do combine postage & payment once finished bidding on all items wanted are won or purchased.
Other
1.Do you accept best offers ?
Sorry we do not accept best offers. However we are open to realistic offers only. Any offers close to %50 of price will not be answered.
Item Details
1. Do you accept best offers ?
Sorry we do not accept best offers. However we are open to realistic offers only. Any offers close to %50 of price will not be answered.
Returns
1. Do you have return policy ?
Please Note we have a 100% buyback policy.
In the event that you want to return a item. The item has to be received by us first before any refund & returned postage paid can fully refunded.
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