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 CALS MAILING BAGS

CALS MAILING BAGS

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 Online suppliers of Mailing bags, Cello cone Bags, Hardback envelopes, Document Enclosed Wallets, Grip Seal, Tissue Paper and curling ribbon. Check our feedback for 100% customer satisfaction.

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  • FAQ'S
Frequently Asked Questions
 Q: How much are shipping costs outside UK?
  A: Shipping costs are worked out by weight. Please request a quote giving amount, size and colour of bags and i will weigh them and give shipping costs.
 Q: Please can you leave me feedback?
  A: As a large volume seller our feedback is automated, as soon as you leave us feedback our system will leave you feedback.
 Q: Please can you post to a different address?
  A: Unfortunately all items must be sent to the name and address attached to the ebay account. This is to protect you and ourselves under ebay's policy.
 Q: Please can you post to a different address?
  A: Unfortunately all items must be sent to the name and address attached to the ebay account. This is to protect you and ourselves under ebay's policy.
 Q: I would like my order sent 1st class
  A: Please choose 1st class option when making payment if there is no 1st class option request an invoice before making payment. Once payment has been received i cannot send an invoice just for postage costs as this is too time consuming and costly
 Q: Why have i only received part of my order?
  A: Because of the new posting system it is sometimes cheaper to split an order into 2 or more parcels and although they are sent together they don't always arrive together
 Q: Where is my item?
  A: You should receive a notification that your order has been dispatched, there are recommended delivery times for 1st and 2nd class if it is passed these times and your order has still not arrived please contact us through ask seller a question. Please allow for delays over busy periods such as christmas and bank holidays.
 Q: Can you post my order ASAP?
  A: Paid orders received before 2pm Monday-Friday will be posted the same day. We cannot post on Saturdays.
 Q: Do you accept postal orders or cheques?
  A: Yes please make payable to and send to R FELTON 8 THORNFIELD ROAD NOSTERFIELD NORTH YORKSHIRE DL8 2QT
 Q: Can I return an item?
  A: Yes please advise that you are returning an item and obtain a free certificate of posting. Return address is R FELTON 8 THORNFIELD ROAD NOSTERFIELD NORTH YORKSHIRE DL8 2QT If the item is faulty we will refund return postage costs otherwise the customer needs to pay postage costs
 Q: What is your return policy?
  A: If you are not completely satisfied with your purchase please return within 14 days of receipt and a full refund will be given.
 Q: Do you combine shipping?
  A: Postage is free to UK MAINLAND all other countries please ask for a quote on shipping costs
 Q: When can I expect my order to arrive?
  A: Small orders are posted 2nd class royal mail which usually takes 1-3 working days Large orders are sent by courier which takes 2-3 days
 Q: Do you ship internationally?
  A: Yes but have to charge shipping costs please email for a quote
 Q: Why have I only received part of my order ?
  A: Because of the new posting system it is sometimes cheaper to split an order into 2 or more parcels and although they are sent together they don't always arrive together

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