PAYMENTS & POSTAGE
Immediate payment for the item/s ordered please. Paypal Only.
All jewellery items are usually dispatched within 2 working days via Royal Mail 1st Class Post.
Most orders are usually dispatched within 2 working days, sometimes sooner, except for Bank Holidays & extra holidays as & when notified on our eBay Shop website.
Recorded Delivery Signed For & the Special Delivery Next Day Services for UK are also available at extra charges.
Special Delivery Next Day Service - can only be offered Mondays to Thursdays, as Royal Mail charge a lot more if a parcel is to be delivered on a Saturday. When requesting Special Delivery Next Day service please do bear in mind jewellery orders have to processed & checked before posting, so therefore these special orders must be placed before 1pm as the last post at our local Post Office is 4pm.
All our handmade jewellery will come presented in very good quality gift boxes (varying sizes) with a pretty organza bag & will be posted in a good quality jiffy padded envelope. The parcels will get posted by different Royal Mail Postal Services (1st Class) e.g. mainly (for the UK) by LARGE LETTER and SMALL PARCEL ( was PACKET) services. (Recorded Delivery Signed For and Special Delivery Next Day if this is requested & paid for) according to the size of the order/s. Airmail & International Signed For for Europe. . . .
PLEASE NOTE:- THAT POSTAGE PRICES CHARGED ARE ROYAL MAIL'S CURRENT PRICES FOR THEIR POSTAL SERVICES THAT WE USE TO SEND YOUR ORDERS TO YOU. Extra postage charges (for each additional item ordered) cover costs of total weight of parcel weight and dimension limits within Royal Mail's pricing/charging system.
PROOF OF POSTAGE WILL ALWAYS BE OBTAINED AND KEPT FOR ALL JEWELLERY ORDERS.
Please also note that we, as sellers, cannot be held responsible or liable for delivery times, postal delays or lost parcels with the carriers used. Delivery times etc. are provided by the carrier, excluding weekends & Bank Holidays, & may vary with package destination, particularly during peak periods & Bank Holiday periods. Once posted goods are in the hands of Royal Mail & other Postal/International Postal Services. If a claim has to be made for lost parcels we will happily provide a copy of the proof of postage, if needed.
REFUNDS & EXCHANGES
If for any reason you are not satisfied with the item - full refund or exchange will be given if item returned within 14 days of receipt. They must be returned unworn (unused), well packaged & in their original resaleable condition with gift box & organza bag. Buyer is responsible for all return postage costs. Please note that we strongly advise that all returned items should be sent back by Recorded Delivery. You must contact us first before returning any items to us. All items will be quality control checked upon return.
Please also note that the photographs are not to actual size for the items - they are close up photographs so that we can show you all the gorgeous details of our handcrafted jewellery - so do please check measurements against a ruler/tape measure before purchasing. Many thanks for your interest in our eBay Shop xx.