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  • Return Policy and Terms


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Terms & Conditions

You must not bid or purchase our items if you do not agree to any of the following conditions:

Payment is required within 7 days of auction close. An eBay automatic reminder will be sent to you if an item remains unpaid after 7 days of purchase.

Please ensure either your eBay username or Item Number is quoted with ALL payments, failure to do so may result in a delay in your item being posted.

Please note that goods are only despatched when funds clear - which can take up to 3 business days from date of deposit. Paypal eCheque payments can take up to 5 days to clear.

Items will be despatched within 2 business days from payment confirmation. A business day does not include public holidays, Saturdays or Sundays.

Shipping and handling prices are not negotiable. You must purchase insurance if you require financial protection against damage or loss in transit.

All items are NOT available for pick up.

International Buyers – Please Note:
* Import duties, taxes and customs charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
* Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

Payment Methods & Feedback

Australian buyers:

1. Internet Direct Deposit / Electronic Funds Transfer to National Australia Bank.
2. Cash Deposit (over the counter payment) to National Australia Bank.
3. Australia Post Money Order
4. PAYPAL
5. Visa / MasterCard via PAYPAL

Overseas buyers: PAYPAL ONLY. DO NOT SEND MONEY ORDER.

We always give feedback after the item has been paid for, sent and the buyer has left their feedback. This way we know that you have received your item. Please leave feedback if you are pleased with your purchase and service. Should you feel dissatisfied with the product or service, please contact us via email before leaving negative or neutral feedback and we will do our best to resolve any concerns you may have.

Return Policy

We are happy to credit or exchange any unopened items within 14 days, provided we receive the items in PRISTINE condition. All return postage costs are to be incurred by the customer.

If an item is faulty, or has been incorrectly sent, we will replace or exchange it. Fault claims need to be made within 7 days of item receipt.

USA / Canada Buyer: Opened and used items will not be accepted as returns due to region format incompatibility.

Postage and handling charges are non-refundable.

DVD Compatibility:

All our DVDs are usually in PAL format and Region 4/R4 and will work in all Australian & New Zealand DVD players. Any exceptions to this will be listed in the item description. Customers from the USA, Canada & other countries will need to ensure that their TV is PAL Capable and that their DVD player is multi region.

For more information on DVD Regions & Formats, please view the official eBay DVD Buying Guide at
http://pages.ebay.com.au/help/dvdguide.html