In these Terms & Conditions (Terms), “we” “us” and “our” refers to CoreComputers
International Pty Ltd. Any reference to "you", "your" or "customer" means a user of this service. Access to information and purchase of our product(s) is provided pursuant to the Terms. The Terms apply to all users of our Store, by purchasing from CoreComputers International Pty Ltd, you explicitly agree to be bound by these Terms. We reserve the right to make changes to the Store and Terms at any time without prior notice.
2) Suitability & Compatibility
We do not guarantee product suitability or compatibility. It is up to the customer to
determine suitability of products and compatibility with existing equipment.
All information provided on this Website and its links is subject to change without prior
notice and is to be used as a guide only. Whilst we endeavor to represent products
accurately, we will not be held responsible for any errors or omissions. Product images are provided for representational, indicative purposes only. CoreComputers International will not be liable for any damages whether direct, indirect or consequential, resulting from any inaccuracies in the information provided on this Website or its links.
3) Stock Availability & Order Cancellations
Stock levels are indicative only and do not necessarily reflect actual stock quantity.
Customers who require delivery urgently, should enquire about availability prior to placing an order. Whilst every effort is made to process orders as quickly as possible, we do not guarantee, expressed or implied, delivery within a specific time frame. We will not be held liable for any delivery delays.
Where a product has been listed with incorrect price, with incorrect description or is unavailable or discontinued, we reserve the right to cancel the order and provide a full refund.
We reserve the right to cancel any order that is not paid within 5 days of placing the order. We reserve the right to cancel any order where payment has not been made by the rightful credit card owner.
4) Payment & Title
Payment must be made within 5 days of placing the order. Payment options include Paypal (Visa, MasterCard), direct deposit, Australia Post Money Order and cheque. Payment is accepted only in Australian Dollar. Title of goods shall not pass to the customer until payment has cleared in full. Legal action resulting from any chargeback or payment reversal will be at the customers’ expense.
Customers are responsible for providing a current and valid delivery address. Customers
must ensure that someone is present at the delivery address to accept goods; a signature
may be required. Any free delivery offer only refers to the first delivery attempt. Customers are responsible for all costs incurred by unclaimed goods, refused shipments or subsequent re-deliveries. If a parcel is delivered in damaged condition, customers should reject the parcel back to sender and notify CoreComputers International Pty Ltd immediately.
6) International Deliveries
CoreComputers International ships goods worldwide. We will declare the actual product value (excl delivery) on the parcel and send it with insurance coverage against loss or damage. Customers are solely responsible for any customs charges and/or duties incurred at the destination country. We cannot deliver goods to Indonesia, Vietnam, Thailand, Laos, Philippines, Nigeria.
7) Warranty and Product Returns
Products come with manufacturer warranty which starts from the date the product was
invoiced. Some vendors may offer extended warranties - if applicable, this is listed on the product page. Customers must retain the purchase invoice for potential future warranty claims. CoreComputers International Pty Ltd acts as an agent in the warranty process. Customers should seek technical support from the vendor first. Warranty procedures vary from vendor to vendor; we are happy to assist in the process of making a warranty claim. A return authorization must be sought prior to returning goods to us. Products are only deemed faulty once tested by the vendor or their respective agent. Goods must be returned at the customers’ risk and expense in order to make a warranty claim. Faulty products are
repaired or replaced at the vendors’ discretion. Products excluded from warranty are software and consumables.
Customers who remove serial numbers, modify or choose to overclock any equipment do so
entirely at their own risk and accept that by doing so they have voided all warranties.
Equally, warranties are voided by damage resulting from accidents, misuse or abuse. Unauthorized returns or parcels that are return after expiry of a return authorization will be rejected. Goods returned on warranty which are found to be working will incur testing & redelivery
charges at the customers’ expense.
Customers are advised that warranty on any data storage device excludes data recovery.
CoreComputers International Pty Ltd will not be liable for any loss of data as a result of
product failure or a subsequent warranty claim.
8) Change of Mind Returns
CoreComputers offers voluntary Change of Mind returns, subject to conditions outlined
below. We encourage customers to research their purchase carefully before placing an
order. Change of Mind returns are only accepted if the product is returned unopened,
sealed and in pristine condition. A return authorization must be sought prior to returning goods and the product must be returned within 14 days of invoicing. The credit amount is 80% of the original purchase price to cover processing and delivery cost. Change of Mind Returns are processed once positive feedback has been left for CoreComputers International.
Excluded from this Change of Mind return policy are opened products, all Software products, clearance and discounted products as well as special orders.
9) Jurisdiction and Law
These Terms are governed by and must be construed in accordance with the laws of the
State of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.