|Q:Do you offer combined shipping discount?|
|A:Yes, the combined shipping discount is available. After you purchase multiple items, please request me the combined shipping invoice.|
|Q:How to track the shipment?|
|A:You can track your order on the following website.
For the Standard Registered Mail Service, it cannot be traced in a real time on the website. It just shows when the package was dispatched from Korea. After the dispatched date, it will be traced in 7~10 days on your post office system.|
|Q:Is it genuine items?|
|A:I am sure that I always supply the Genuine items to my customers.
For the Skin Care items, I only get products from their official off-line shop. I carefully check the condition of products when I purchase them.|
|Q:Do you offer the FREE tracking number service on the package?|
|A:Yes, I normally ship the package through the Standard Registered Mail Service with Tracking Number as a free for Multiple Items Purchase or Over 20USD amount order. You can get the Free Tracking Number on it.|
|Q:Are they new products?|
|A:I normally purchase products from their official brand ships as soon as I receive the payment. It should be new and fresh products which were manufactured in a short period.|
|Q:Do you offer the EMS shipping?|
|A:Yes, I offer the EMS shipping. If you want the EMS shipping, please send me a message to request the shipping charge. I will offer you the best shipping charge. It normally takes 3~4 days to arrive there.|
|Q:What does the date mean on the package of cosmetics?|
|A:According to the Korean Cosmetics Related Regulations, we normally mark the manufacturing date. That is not the expired date.|