IMPORTANT: By making a purchase from us, you are agreeing with these Terms and Conditions.
By visiting our store or listing at eBay.com.au, you are accepting and consenting to the practice described in our terms of sales. We reserve the right to modify the terms of sales from time to time and your continued use of it following such change shall signify your agreement to be bound by the modified terms of sales.
Pricing: We have the right to change or amend the prices of our products at eBay.com.au at anytime we choose.
Images, photos, logo and any contents: on stores.ebay.com.au/FashionLink-Australia or any listing by FashionLink.Australia on eBay.com.au is the legal property of Fashionlink.Australia/ stores.ebay.com.au/FashionLink-Australia. Duplicating or coping of any content without our permission will result in legal action against the offending parties.
1. All measurements are in centermeter and approximate only. We are trying our best to ensure the measurements are as accurate as possible. But please understand each item may have slight variations due to the individual manufacturing process.
2. Please note we are not responsible for incorrect size choice.
Return / Exchange Policy:
1. Please contact us immediately upon receipt of your item if you have a problem.
2. Returns or Exchanges is permitted and must be initiated by the buyer within 3 Days Upon Receipt.
3. Exchange will only be made for different size/color of the same item based on stock availability. If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size/color, subject to stock availability.
4. Buyers must pay all the postage for Return or Exchange Purpose.
5. Returned items will be inspected and processed within 5 Business Days upon receiving your item. Only the ITEM COST is refundable. Postage and handling fee is not refundable as well as insurance cost if there is any.
6. For item with discount or free postage, the actual postage cost will be deducted from total refund amount in the case of "Refund". Postage deduction also applies for partial purchase refund.
7. No refund or exchange on change of mind purchase, sales items or "Auction Item".
8. Returned or Exchanged Conditions: Items for Returning or Exchanging must be returned new, unused, unworn, in an original packaging and with all tags and labels still attached. Items must not have any make-up mark or ladies perfume/deodorant; please look after when trying on the item. We reserve the right to reject a return or exchange if the conditions are not met.
9. Faulty Goods: Goods are classified as faulty if they are damaged during the post, or where a manufacturing fault occurs. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Every item will be inspected by our staff before shipping to customer to make sure you get high quality product from us. In case of manufacturing fault, we are happy to refund or exchange the items to you. All claims for faulty items must be made within 3 days upon receiving.
10. For Item Colors and Pictures: We have made every effort to display as accurately as possible the colors of our products that appear on Fashion Link. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate. We are trying our best to describe the color of the items with reasonable accuracy. Please note: not every color has a proper name, so the name of the color may not exactly as what you think of. We are not responsible if color is not what you think of under reasonable consideration. Pictures are taken from real item. If you are unsure about the style of the item, you can email us for more details. Please think seriously before you buy/bid.
Return / Exchange Procedure:
1. Email us for refund or exchange immediately upon receipt of your item.
2. For REFUND ITEM, post item back to us; the buyer is responsible for any postage cost for return purpose. The buyer has the responsibility to make sure the return item reaches us safely. And a registered satchel is highly recommended! A refund can be issued only if the returned item meets our Returned or Exchanged Conditions upon inspection. A refund (ITEM COST ONLY) will be issued within 5 business days.
3. For EXCHANGE ITEM, post the items back to us with a self-addressed Pre-paid post satchel/mail box for us to send the replacement items, as the buyer is responsible for any postage cost for exchange purpose. A registered satchel/mail box is highly recommended! The replacement items will be posted to the buyer only if the exchange item meets our Returned or Exchanged Conditions upon inspection.
4. All items must be returned to us within 3 Business Day (after we send you Return or Exchange Confirmation Email).out