IMPORTANT: You should
understand that by ordering any of our products, you agree to be bound by these
Terms and Conditions.
"we", "us" or "our" are references to
FashionLink.Australia(eBay user ID) at eBay.com.au, "you", "your",
"buyer", "customer" are
references to the buyer who places an order at stores.ebay.com.au/FashionLink-Australia.
We reserve the right to
modify the terms of sales from time to time and your continued use of
it following such change shall signify your agreement to be bound by the
modified terms of sales.
Customer Status: To place an order with stores.ebay.com.au/FashionLink-Australia you must be over 18
years of age.
Pricing: We have the right to change or amend the
prices of our products at eBay.com.au at anytime we choose.
Images, photos, logo
and any contents: on stores.ebay.com.au/FashionLink-Australia or any listing by FashionLink.Australia on eBay.com.au is
the legal property of Fashionlink.Australia/stores.ebay.com.au/FashionLink-Australia. Duplicating or coping
of any content without our permission will result in legal action against the
1. All measurements are
in centermeter and approximate only. We are trying our best to ensure the
measurements are as accurate as possible. But please understand each item
may have slight variations due to the individual manufacturing process.
2. We are not
responsible for incorrect size choice as we supply measurements.
1. We have made every
effort to display as accurately as possible the colours of our products.
However, as computer monitors vary, we cannot guarantee that your monitor's
display of any colour will be completely accurate.
2. We are trying our
best to describe the colour of the items with reasonable accuracy. Please note:
not every colour has a proper name, so the name of the colour may not exactly
as what you think of. We are not responsible if colour is not what you think of
under reasonable consideration.
Pictures are taken from
real item. If you are unsure about the style of the item, you can email us for
Product Purpose & Individual
It is buyer’s responsibility to ensure
that the products are sufficient and suitable for your purposes and meets your
individual requirements. We do not warrant that the products will meet your
individual requirements. You acknowledge that the products are standard and not
made bespoke to fit any particular requirements that you may have.
All payments must be made within 3 days after the purchase
unless otherwise arranged.
Instant payment for credit card. Bank transfer (e-cheque) requires 5 business
Deposit: Please use eBay ID as payment reference so that we can
identify your payment.
All items are in stock and guaranteed to be shipped within 48 working
hours during business hours (Monday - Friday)(Excluding Public
Holidays) as soon as payment cleared.
The actual delivery time frame is varying depending on its destination. We
can't guarantee any firm delivery date as it is out of our control. To the extent permitted
by law, we shall not be liable to you for any losses, liabilities, costs,
damages, charges or expenses arising out of late delivery.
All items are posted using Australia Post. You will receive
email notification about the dispatch and items can be tracked via: Australian Post Tracking.
Australia Post will deliver the items during business hours and signature is
required on delivery. If it is unattended, you will be able to pick up the
items at your Local Post Office with the card left at your mailbox. You agree to inspect
the Product for any obvious faults, defects or damage before you sign for
grant us an 'authority to leave' by leaving a message at the time of eBay checkout.
If you do, you understand and agree that this authority to leave gives us
and/or our selected couriers permission to leave the item in question
unattended by the front door - or, where applicable, at the reception or
concierge's desk - of the delivery address without obtaining a signature
confirming delivery at the delivery location. In such circumstances, you
understand and agree that by granting us authority to leave, we and our
couriers are released of all responsibility and liability for the items
delivered and left unattended, and that this responsibility and liability
transfer to you on delivery.
Areas Within Auspost Express Post Network will normally take 1 - 3 Business Days
to arrive since item being lodged; transit times may be delayed during holiday
or peak seasons. Areas Outside Auspost Express Post Network may take up to 7
Business days. Please refer to Express Post Network to
check if your postcode is in the Express Post Network.
take care when opening the product so as not to damage it, particularly when
using any sharp instruments.
It is buyer's responsibility to enter the correct shipping address details at the time of checkout.
If you have not received your shipment within a reasonable time frame, please
contact us so we can look into it to resolve the situation promptly.
delivery or collection is delayed through your unreasonable refusal to accept
delivery or if you do not accept delivery or collect the product from
Australian Post, then we may charge you for our reasonable storage fee and other costs reasonably
incurred by us; or no longer make the Product available for delivery or
collection and notify you that we are immediately cancelling the order, in
which case we will refund to you any money already paid to us, less our
reasonable administration charges (including for attempting to deliver and then
returning the product, and any storage fees.
deliver in standard packaging. Any special packaging requested by you is
subject to additional charges.
No postage outside Australia. Local pickup is NOT available (no exemption).
1. Cancellation by us:
We may cancel an order from suspect fraudulent buyer.
Cancellation by buyer: If you wish to cancel your order please contact us
through eBay message box. No cancellation fees apply. Once an order has been
dispatched it cannot be cancelled.
1. Products are
classified as faulty if they are damaged during the post, or where a
manufacturing fault occurs.
item will be inspected by us before shipping to customer to make sure you get
high quality product from us.
3. If you
tell us the product is faulty, you agree to keep the product in its current
condition available for us to inspect within a reasonable time and we
may need your assistance and prompt provision of certain information regarding
the product, including:
3.1. you specifying with
reasonable detail the way in which it is alleged that the product is damaged or
3.2. detailed photos of
the damaged or defective product;
3.3. and other
information as we reasonably require.
If you would like us to exchange or provide a refund for the product and we
find that the product has:
4.1. been misused,
abused or subjected to neglect, improper or inadequate care, carelessness,
damage or abnormal conditions; or
4.2. been involved in
any accident or damage caused by an incorrect attempt at modification or
4.3. been damaged when
you open the satchel/mailing box/packaging
4.4. been dealt with or
used contrary to our or the manufacturer's instructions for the product; or
through normal wear and tear,
after delivery by us, we
may at our discretion decide not to exchange or refund you for the product
and/or we may require you to pay all reasonable delivery costs and servicing to
the extent permitted by law, we shall not be liable to you for any losses,
liabilities, costs, damages, charges or expenses as a result.
5. In case of
manufacturing fault, we are happy to refund or exchange the items to you. All claims for faulty items must be made
within 3 days upon receiving.
1. We have easy
returns! If you are not 100% satisfied with your purchase, you may return your
item for a refund (excluding postage charges) within 30 days.
2. Returned Conditions: Items for Returning must be returned new,
unused, unworn, without any scratches, in an original packaging and with all
tags and labels still attached. Items must not have any make-up mark or ladies
perfume/deodorant; please look after when trying on the item. We reserve the
right to reject a return or exchange if the conditions are not met.
3. Buyers must pay all
the postage for Return Purpose.
4. Returned items will
be inspected and processed within 7 Business Days upon receiving your item.
Only the ITEM COST is refundable. Postage and handling fee is not refundable as
well as insurance cost if there is any.
5. For item with
discount or free postage, the actual postage cost will be deducted from total
refund amount in the case of "Refund". Postage deduction also applies
for partial purchase refund.
6. NO refund or exchange
on sales items or auction items.
1. Email us for
confirmation of the return.
2. Post item back to
us; the buyer is responsible for any postage cost for return purpose. The buyer
has the responsibility to make sure the return item reaches us safely. And a
registered satchel is highly recommended! A refund can be issued only if the
returned item meets our Returned Conditions upon inspection. A refund (ITEM
COST ONLY) will be issued within 5 business days.
3. Send the returned
item(s) to the following address:
PO Box 190
Moorabbin VIC 3189
4. All items must be
returned to us within 7 Business Day (after we send you Return Confirmation
5. After processing, your refund will be issued back to the original
payment method within 7 business days.
No Exchanges are
offered at this stage, because our products sell quickly, we cannot guarantee
that items will stay on reserve. If you'd like to make an Exchange, we
recommend returning the first item and making a separate order for the desired
Should you have any
problem with your order, please contact me prior to leaving feedback.
If you have any
questions or are unsure about buying an item, please feel free to contact us
through eBay message.