If you have any questions at all, please do not hesitate to send us an eBay message. We will get back to you as soon as we possibly can, generally within 1-2 business days.
Our business hours are:
Monday - Friday : 9.30am - 5.30pm AEST/AEDT (whichever applies)
Closed on NSW public holidays
Saturday, Sunday: Closed
Please note that our customer support and logistics team operate during these hours on business days only, so there may be slight delays in responding to your messages after a long weekend or the Christmas break.
If you have an important message or request, please send us an eBay message. Please do not tell us through the "notes" section in your Paypal transaction or eBay order. Our orders are processed through an automated system which does not read these notes.