STORE POLICIES

Bidder  Obligations

Your bid is a contract - Place a bid only if you're serious about buying the item.  If payment is not received within 7 calendar days after the close of this auction, you will automatically be in default and your right to the item(s) will be forfeited. We will then file a Non-Paying Bidder Alert to eBay, which can result in you being suspended indefinitely from eBay.

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Payment

• AUSTRALIAN Buyers:
• Australia Post Money Order (G and L Designs)
• Paypal
• Direct Debit 
• Bank Cheque (Pay to G and L Designs)
• INTERNATIONAL Buyers:
• Wire Transfer          
• Paypal

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Shipping

Due to security reasons we do not have pick up facilities. 

All items will be sent out via post with no exeptions. 

*We ship most orders placed before 12pm (ET) Monday-Friday on the SAME DAY! All orders placed on weekends or public holidays are shipped on the following business day.
 

• AUSTRALIAN Buyers:
• All Parcels are shipped with Australian Post Registered.
• Delivery Time: 3-5 days
• Delivery Cost: $8.50
  Optional Insurance: Vary depending on the item price
• Combined postage available at AU$3.00 for each additional item. Please use combine postage checkout option.
   
• INTERNATIONAL Buyers:
  All Items are shipped with Australian Global Airmail Post. 
• Delivery Time: 7-15 days
• Delivery Cost: $8.50
  Optional Insurance: Vary depending on the item price
• Combined postage available at $3.00 for each additional item

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 Returns

• We offer no questions ask money back guarantee excluding postage.
• 10% re-stocking fee will apply.
• Item must be returned within 7 days.
• Please contact us by email before posting the item back. 
• Refund will be issued within 7 working days of receipt of item.
• Item must be in genuine condition (never been worn) or refund will not be made.
• Buyer is responsible for return shipping charges

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Feedback

• We are very fair and easy to deal with. There is no need to leave negative feedback to gain our attention...we are here for you!! Also, it is unreasonable for anyone to leave Negative Feedback considering our ''No Hassle-No Questions Asked'' return & refund policy. Your Complete Satisfaction and our reputation is our top priority! ''Positive Feedback' is always encouraged and greatly appreciated. If you leave us Positive Feedback, we will promptly provide you the same. Negative or Neutral Feedback is highly discouraged. Please allow us the opportunity to remedy any adverse situation. If you provide us with Negative or Neutral Feedback, you will automatically receive the same in return if we disagree. Our policy is to 'Find a Happy Resolution' rather than resort to negative comments against each other. Please review eBay's Feedback Rules before resorting to leaving negative feedback. : eBay Feedback. If you participate in our auction, please adhere to all of our terms, conditions, rules and policies.

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Recommended Replacement Price (R.R.P.)

• Manufacturer's Recommended Replacement Price (R.R.P. price is set by the Manufacturer of this fine jewellery and it represents full retail price for this item. R.R.P. is a price that the factory intends to charge for replacement of this jewellery as a special order item. Therefore R.R.P. price is only a guide for replacement and will help you to obtain insurance coverage. It should not be used as a guide line for what you pay.This R.R.P. is not an appraised value or market value, as these are different.

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Contact

G&L Designs

PO Pox 85 Walliston WA 6925 AUSTRALIA

PH: 08 9359 3662  11am-4pm Sydney Time
MOB: 0408 195580