Two Day Dispatch
All Groupon eBay orders are dispatched within 2 business days from purchase.
Home Delivery Items
Home delivery orders are delivered on weekdays
Delivery time will vary depending on your location. Please use the below table as a general guide:
- Metro Areas: 3 – 5 Business Days
- Regional Areas: 3 – 8 Business Days
Getting your Order
Most of the time, you won’t have to do anything once you order, aside from entering your correct delivery address at the checkout. After your order you will receive confirmation of order email. Next eBay will send you an order confirmation and provide your shipping information to our supplier or distributor who will ship your order on our behalf.
You can track your goods via our product tracking website Groupon Product Tracking
- Home Delivery orders for standard parcels can be sent to street addresses or post office boxes. We do not deliver internationally, although orders placed from overseas can be delivered within Australia.
- Large orders can only be delivered to street addresses Australia.
Unless a non-tracked delivery, all home delivery orders require a signature upon delivery. If there's no authorised person at the delivery address to sign for the parcel, a card will be left with instructions indicating if you need to call to arrange another delivery time or if you need to collect your order from the delivery agent.
Once your parcel has been signed for, you will be responsible for any damage or loss to your items.
Does Groupon Goods Ship Internationally
At this stage we focus on shipping domestically. We have a network across 47 countries and offer great products and value on their sites.
If you have not received your parcel within 10 working days from the date of purchase, please drop us a line at eBay.au@Groupon.com