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FAQS

Q
Is Groupon Australia eBay store the same as Groupon Australia?
A

Yes. The Groupon Australia eBay store is part of Groupon Australia Pty Ltd.

Q
What payment methods can I use?
A

The Groupon eBay store accepts PayPal, Visa, and Mastercard as payment methods only.

Q
How can I get in touch?
A

Please email us at eBay.au@Groupon.com

Q
What happens if I want to return my item?
A

If for any reason you are unhappy upon receipt of your product, contact us via eBay.au@Groupon.com and we’ll work with you to make it right, however we do not accept returns for change of mind.

Q
Can I bid for products?
A

Currently we only offer fixed, buy it now pricing.

Q
How long does delivery take?
A

All items are dispatched within 2 business days, shipping confirmation will be sent to you via email.

Q
May I exchange a product I buy on Groupon’s eBay shop with something from the Groupon website?
A

At this time we do not offer replacements, exchanges or clones. Please refer to the returns section.

Q
Can I use my Groupon Credit to make a purchase on the eBay Groupon store?
A

Groupon credit is only available for use on the Groupon website.