1. Please contact us to arrange a time for pickup
2. Hq Toolbox will not dispatch the item(s) if the purchase price has not been paid in full.
3. If you decide to pay upon pickup at our warehouse, you need to do so within one week after you buy or win the bid. You can also contact for further arrangement if required.
4. As most of our products are quite large in size, we will generally prefer local pick-up (232 Centre Dandenong Road Cheltenham, minutes away from Moorabbin Airport (or DFO)). For smaller items, we can arrange for postage, at additional cost.
5. If you require delivery and installation please contact Peter on 0451 823 266 for further arrangement. And depending on your location, we might even be able to deliver it for you free of charge.
6. In the unlikely event that a problem should occur, please contact us on (03) 9584 6662 (or Peter 0451 823 266) or visit us at 232 Centre Dandenong Road Cheltenham and we will do our best to resolve your concern in the first instance.