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Payment

Herbal Tea Direct ebay store accepts Visa, MasterCard, American Express via PayPal merchant services. Details and all personal information along with credit card details obtained from the cardholder are secured via PayPal and are not kept by Herbal Tea Direct.

Refunds

Customer satisfaction is important to us, so please take the time to familiarise yourself with our refund policy. If you find that you receive an item that is damaged or cannot be used for its intended purpose, Herbal Tea Direct will offer to remedy the situation by way of a refund or replacement at your discretion if the problem is of a major nature.

We ask that you notify us by contacting us by email within 24 hours of delivery time if the item has been damaged or there is a problem with the item. Please include all details of the problem. We may request a photo of the item and its original packaging.

Postage

All orders are sent using Australia Post. If your order takes longer than 20 working days to arrive, Herbal Tea Direct will provided a free pack to the same value of the order.

We post worldwide!

Free Shipping / Postage