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Delivery

Innovations offers $9.90 flat rate delivery and insurance for all orders within Australia.

All prices include GST. The items bought are delivered to your door by Australia Post or courier. Delivery to your door is subject to Australia Post network.

We strive to deliver every order as soon as possible. On average we will dispatch in stock orders within 48 hours of the order being placed. We dispatch weekdays and delivery times will vary depending on your distance from our dispatch point in Sydney.

For couriered items, dispatch and delivery times may vary, please contact us for further information. Please allow four to six weeks for dispatch from order date of hampers. Products are dispatched from Innovations, 431 Warringah Road, Frenchs Forest, NSW, Australia.

We deliver throughout mainland Australia and Tasmania. But please note, we cannot deliver to the following postcodes - 2899 and 6798.Occasionally, prototype samples are photographed. Production models may vary slightly. You always receive the latest model. All products are supplied for domestic use only and not for any commercial use.

Returns

Products returned must be in original condition and packaging. You will receive a credit or refund for the full purchase price. All products are warranted to be free of defects in workmanship and materials for a full one year from date of purchase except personalised items which have a 30 day Supplier's Warranty. All of our quality products come with a 30-day money back guarantee if you are not completely satisfied.