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 Jenny's RCSports

Jenny's RCSports

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  • FAQ English
Frequently Asked Questions
 Q: Is this item new or used?
  A: ALL items are taken out of brand new factory sealed RTR kit, Trucks, Buggy's etc... None of our listings have ever been used unless specifically noted in the auction. We appreciate and work hard for your business! Please email if you have a specific question.
 Q: WE SHIP WORLDWIDE
  A: Wherever the post office ships to we can ship there. We have thousands of satisfied international customers, however you are responsible for country tax, duty and customs. Delays are frequent with many countries attempting to collect tax and custom and we cannot track or find your package while it is in transit.
 Q: WHERE ARE YOU LOCATED?
  A: We are located in South NJ. If you are in the area and want to pick up your items send us an email to schedule a time between 9:30am and 3:30pm Monday through Friday.
 Q: Do you offer combined shipping?
  A: We combine up to 8 days of purchases. When you are done, combine and pay with our discounting. If the amount doesn't appear correct contact us via "ask seller for total" and we will adjust and send your invoice. We off $2.50 offer each additional item after the first, most expensive item is charged at full price.
 Q: WE OFFER COMBINED SHIPPING DISCOUNTS TO ALL CUSTOMERS
  A: We combine up to 8 days of purchases. When you are done, combine and pay with our discounting. If the amount doesn't appear correct contact us via "ask seller for total" and we will adjust and send your invoice. We offer $2.50 off each additional item after the first, most expensive item is charged at full price.
 Q: HOW DO I COMBINE MY ITEMS?
  A: We combine up to 8 days of purchases. When you are done, combine and pay with our discounting. If the amount doesn't appear correct contact us via "ask seller for total" and we will adjust and send your invoice. We offer $2.50 off each additional item after the first, most expensive item is charged at full price.
 Q: HOW LONG DOES SHIPPING TAKE?
  A: Every Situation is Different and Occasionally there are Slow downs out of our control even when it comes to US shipping. US Buyers: 1-5 business days Canadian Buyers: 6-12 business days Other International Buyers: Varies 2-6 weeks. Recent delays with customs in various countries has been much worse and made for long delays we have no control over.

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