 |
| Q:Does your items New? |
|
| A:Yes, All of our item are new unless said differently in item description. |
| Q:Do we combine shipping? |
|
| A:Yes we do, just buy the item you want and don't pay, we will combine them for you and discount the shipping where it is doable. then we will send you the new invoice so you can pay. |
| Q:When can i expect my item to arrive? |
|
| A:We Generally post the item 24-48 hours of the payment clearing.
You will receive a confirmation email as soon as we receive your payment and another as soon as it ships.
Most of our items take between 1-4 working days to arrive to all of Australia excluding remote areas in WA etc... |
| Q:Do you post International? |
|
| A:Please send us a mail with the Country details and the item/s you are interested and we will send you a quote. |
| Q:What payment options you accept? |
|
| A:We accept Pay Pal, Bank transfer & Bank cheque, credit card |
| Q:What is your bank details for bank transfer? |
|
| A:K.G.Electronic Pty Ltd
Commonwealth Bank
BSB: 063 424
ACN: 1012 1913
Please type in transaction details: Item number or Ebay user ID. |
| Q:Do you accept credit card payment? |
|
| A:Yes we do accept credit card:
VISA, MASTER CARD
Payment can be done over the phone or by pick up
0395559670 |
| Q:What is your return Policy? |
|
| A:Yes,
We have 7 days return policy on all of our items.
We want you to be 100% satisfied! If the item arrives damaged, defective, or you are unsatisfied, please contact us on ebay email system and we will make arrangements with you for refund, reship or return! Please note We don't cover Shipment cost if you change your mind or you bought the thi |
| Q:What is the warranty on the wall brackets? |
|
| A:All of our Plasma/LCD TV wall brackets have 5years Replacement warranty |
| Q:What is the best and fastest way to contact K.G.Electronic? |
|
| A:PLEASE NOTE:
Please DO NOT Hide your email address. we receive about 100 - 200 emails a day, and we do our best to reply through the eBay message system,
You can call us on 0395559670. |
| Q:Can I pick up? |
|
| A:YES Absolutely, pick up is available on Monday- Friday between 10:00 - 16:00.
Address is Factory 2/477 Warrigal rd, Moorabbin.(across bunnings warehouse)
Please call b4 arriving to confirm stock availability.
Office:0395559670
Please note: Pick up is available + Handling fee. Contact us for info. |
| Q:Can I pay by Card on pick up? |
|
| A:YES,
We accept Cash, Credit card, and Eftpos. |
| Q:Do you offer combine shipping? |
|
| A:YES,
Contact us on KG.Electric@gmail.com when you committed to buy and we will combine the shipping and discount it. |
| Q:Do you ship to P.O BOX |
|
| A:Yes,
We Do ship to P.O. Box |
| Q:Do you send the item by Registered Post? |
|
| A:Yes, All of our items send by Australia post Registered post with tracking numbers. |
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