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FAQs

If you’re selling good quality shoes, how can you sell them so cheap?

At KidsLeatherShoes.com, we purchase our stock directly from the manufacturer, and it is delivered directly to our business in Melbourne. There is no middle-man. None! We then pass on these huge savings to our customers.


We don’t sell designer shoes with inflated prices - just quality, fashionable, practical, enduring shoes for your child.


Do you accept wholesale orders?

Yes. Retailers, please note KidsLeatherShoes.com will beat ANY genuine wholesale quotation. Large quantities can be promptly couriered from our Melbourne warehouse. Same day drop-shipping is also available. Email director@kidsleathershoes.com for a quote.


Are all your shoes made with leather?

Yes. All our shoes are made with high-end quality leather upper, and almost all our products have leather lining.


Before purchasing any shoes for you children, always ask ‘Is the lining leather?’ For more details on why leather is better, refer to the ‘Leather is Better’ tab.


Are your soles made of leather?

No. Leather is slippery, so leather soles are absolutely unsuitable for outdoor shoes. TPR rubber is the ultimate sole material. All our shoes use premium TPR rubber sole with great flexibility and maximum non-slip treaded grip. For more details refer to the ‘Leather is Better’ tab.


Do you have a retail outlet?

KidsLeatherShoes.com is an online business, and to keep our overheads low we do not have a retail outlet. This way we can offer you premium kids' leather shoes at prices significantly lower than wholesale.

To provide our Melbourne clients with try-on opportunities, we are OPEN the first Sunday of every month, 10:30am – 11am. There is no minimum spend required.

We are also open for friendly private appointments for purchases over $80.

Located in beautiful Eltham (20km north-east of the Melbourne CBD), which features Montsalvat, Diamond Valley Miniature Railway, Edendale Farm and more. Many customers visit us on a Sunday and make a day of it.


Is free pickup available?

Yes, FREE Melbourne pickup is available from Eltham for purchases over $80. Contact us for details.


What if the shoes don’t quite fit?

If your shoes don’t quite fit your child the way you’d like, or even if they don’t look as good as on our website, simply post them back to us in as new condition within 14 days, and our friendly staff will promptly exchange or fully refund the purchase price on the same day, no questions asked. Please refer to our Returns Policy.


We suggest your child tries the shoes on a carpeted floor to ensure there is no damage to the sole of the shoe prior to return.


Feedback

KidsLeatherShoes.com will provide you with positive feedback promptly following payment. We would appreciate similar candid positive feedback following receipt of your lovely new shoes.


All our items go through a very stringent quality control process, both in the factory itself and before being dispatched to your home. In the highly unlikely event you experience any problems, we would appreciate you contacting our friendly staff first to discuss so we can quickly and professionally resolve any concerns.


KidsLeatherShoes.com ALWAYS does EVERYTHING absolutely possible to maintain a very happy group of long term customers. Our customer feedback rating is, and has always been 100%, and we will continue to do everything possible to keep you happy, and maintain this PERFECT feedback score.