- For assistance with Warranty and Returns please email us at firstname.lastname@example.org first to have the issue assessed and to obtain a
Return Authorisation number prior to leaving feedback or sending the
- If your item is Dead on Arrival (DOA) within 7 days from the date of
dispatch we will either replace the item or provide a full refund upon
return of the item. For the purpose of warranty DOA is when an item
cannot perform its functions in accordance with the Trade Practices
Act. You must contact us / return the item within 7 days to receive a
refund / replacement for DOA items.
- Your item will be shipped 24hrs after payment has cleared. Please
allow up to 7-10 working days for delivery once the item has
been shipped. We ship through nation wide services and choice of
carrier is not available and is dependent on product size and
- We are unable to deliver to PO Boxes so please list a street address
in the checkout to avoid shipping delays.
- We are unable to allow pickups and we do not deliver outside
Australia. Unfortunately we are also unable to combine postage as we
are charged on the basis of size, weight and destination of each item.
- Any bid constitutes an agreement that the bidder will adhere to all terms and conditions as set out on this page by SoldSmart International. Furthermore, the winning bidder enters into a legally binding contract with the seller, whereupon the winning bidder is obliged to tender payment to the seller in accordance with the seller's terms and conditions.
- All item prices include GST. GST is separated in the invoice you receive at the checkout for your convenience.
- SoldSmart adheres to all trading rules applied by eBay.
- While all care is taken, any errors or omissions in the item details are unintentional.
- We are committed to work through any issues you may have in accordance with our policies.
- For queries regarding any issue with item received please contact us at email@example.com and indicate your eBay item number with every correspondence.
- As a bailee on behalf of the vendor we act to facilitate the sale of the goods. A full refund will be provided if item is no longer available. We make every effort to ensure that the goods are as described in the listing however occasionally some variations may occur in colour, model, specifications, or other aspects. Our entire liability to you or any third parties under any circumstances is limited to the sale price of the relevant goods.