- We will replace your item if it is found to be Dead on Arrival (DOA) within 7 days from the date of dispatch. For the purpose of warranty DOA is when an item cannot perform its functions. Any DOAs must be contact/return to us within 7 days. For assistance with warranty and returns please email us first to obtain a Return Authorisation number.
- If an item needs to be returned after the 7-day period from the date of dispatch, postage for both ways will be at the buyer's expense.
- The return item must be in new condition with the full package.
- Seller is not directly liable for any loss, theft, or damages during delivery. Insurance obtained at checkout will provide for compensation for costs if situation like this arises.
- We usually dispatch items within 24 hours after payment is made, however it may take longer during busy periods it the warehouse.
- We ship through nation wide courier services and eParcel Australia Post, depending on the size of the item.
- Please allow up to 7-10 working days for delivery.
- We are unable to deliver to PO Boxes.
- We are unable to allow pickups.
- Items are covered with optional transit insurance against transit loss. Please select this option at Checkout, if desired.
- We are unable to deliver outside Australia.
- Any bid constitutes an agreement that the bidder will adhere to all terms and conditions as set out on this page by SoldSmart International. Furthermore, the winning bidder enters into a legally binding contract with the seller, whereupon the winning bidder is obliged to tender payment to the seller in accordance with the seller's terms and conditions.
- All item prices include GST. GST is separated in the invoice you receive at the checkout for your convenience.
- SoldSmart adheres to all trading rules applied by eBay.
- While all care is taken, any errors or omissions in the item details are unintentional.
- We are committed to work through any issues you may have in accordance with our policies.
- For queries regarding any issue with item received please contact us at email@example.com and indicate your eBay item number with every correspondence.
- As a bailee on behalf of the vendor we act to facilitate the sale of the goods. A full refund will be provided if item is no longer available. We make every effort to ensure that the goods are as described in the listing however occasionally some variations may occur in colour, model, specifications, or other aspects. Our entire liability to you or any third parties under any circumstances is limited to the sale price of the relevant goods.