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Libbybest Treasure Chest

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SINCERE THANKS TO ALL OUR LOVELY CUSTOMERS OVER THE LAST 14 YEARS! WE ARE CLOSING SOON DUE TO LIBBYS CONTINUED ILL HEALTH, WE HAVE A FAIR BIT OF STOCK TO PUT ON EBAY AS WE CLEAR OUT EVERYTHING SO PLEASE DO LOOK OUT FOR OUR LAST BARGAINS. WE THANK EACH AND EVERY ONE OF OUR BUYERS, WE ARE GOING OUT WITH OVER 41,000 POSITIVE FEEDBACKS WHICH IS A PRETTY GOOD RECORD! OUR DISABLED WORKERS HAVE BEEN RE-EMPLOYED ELSEWHERE AND MAYBE ONE DAY LIBBY WILL RE-OPEN THE STORE BUT FOR RIGHT NOW, IT'S GOODBYE AND GOD BLESS. Be sure to add us to your favourites list .

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PAYMENT INSTRUCTIONS:

 PAYMENT TERMS:

Payment terms STRICTLY 5 days by direct deposit OR Paypal (no personal cheques, money orders or bank cheques please)  I do not accept payment by any other method.

 

 Buyers, please note all deposits into my account must be from a Australian Domiciled Bank Account ( a bank located in Australia) and in Australian Dollars. 

My bank is the Commonwealth which can be accessed at any Post Office/ Postal Agency, You can also pay via your own Netbank on the net or over the counter at any branch of the Commonwealth Bank.

There may be a delay of up to 10 days with Paypal if you pay with your bank account via Paypal e-Check , this is for funds to clear. Need help? Please contact me!

PAYPAL REQUIREMENTS:

IF PAYING WITH PAYPAL AND YOUR TOTAL INCLUDING POSTAGE IS OVER $50 YOU MUST USE REGISTERED MAIL. PLEASE CLICK ON THE PAY NOW BUTTON IN YOUR "MY EBAY" PAGE AND YOU CAN CHOOSE REGISTERED POST THERE, FAILURE TO DO THIS WILL MEAN YOUR PARCEL WILL BE DELAYED UNTIL YOU HAVE PAID THE EXTRA COMPONENT. IF YOUR ITEM IS UNDER $50 INCLUDING POSTAGE YOU CAN CHOOSE REGULAR, EXPRESS OR REGISTERED POST. IF YOU USE BANK DEPOSIT YOU CAN ALSO CHOOSE REGULAR, EXPRESS OR REGISTERED POST.  IF YOU ARE OVERSEAS PAYING VIA PAYPAL IS THE BEST / FASTEST WAY TO PAY, PLEASE WAIT AFTER PURCHASE FOR YOUR INVOICE.

 

 Terms & Conditions

Bidding on this auction means you accept these terms and conditions and will abide by them
IT MAY LOOK COMPLICATED BUT IT HAS EVERYTHING YOU NEED TO KNOW FOR BEFORE AND AFTER THE SALE!
 

CLICK HERE TO SEE THE PAYMENT METHODS WE ACCEPT

POSTAGE TIMES:

FUNDS PAID AND CLEARED BEFORE TUESDAY MORNING 7.30AM, GET YOUR ITEM POSTED TUESDAY, PAID AND CLEARED AFTER 7.30 AM TUESDAY TO WEDNESDAY MORNING 7.30AM AND GET YOUR ITEM POSTED WEDNESDAY, PAID AND CLEARED WEDNESDAY AFTER 8.30AM TO MONDAY 7.30AM AND YOUR ITEM WILL BE POSTED TUESDAY. THIS IS PERTH TIME, IF IN THE EASTERN STATES PLEASE ADJUST THE TIMES. PLEASE ALLOW FOR YOUR FUNDS TO BE RECEIVED, THE TIMES ABOVE ARE CORRECT AS LONG AS YOUR FUNDS ARE RECEIVED AND CLEARED BY THESE DATES/TIMES. PAYPAL FUNDS SOMETIMES TAKE UP TO 7 WORKING DAYS TO CLEAR. I will let you know when your funds have arrived and will advise when your parcel has been posted, please check your email account for the emails.

I live in country Western Australia. Customers in Australia’s eastern states can expect delivery 5-10 working days from shipping date.  I accept no liability for lost mail. Express is a great option if you need it quickly and covers you for $50 insurance. I do not allow home visits to see or to pick up items.

SHOP POLICY:

ALL BUYERS: ASK QUESTIONS IF UNSURE, BUY AS IS. I CANNOT SUBSTITUTE OTHER ITEMS FOR THE ITEM IN THIS AUCTION, NO SIZE CHOICE OR COLOUR CHOICE AVAILABLE. PLEASE EMAIL ME IF YOU NEED TO ASK A QUESTION ABOUT THIS ITEM. STRICTLY NO RETURNS ON LINGERIE OR SWIMWEAR, THIS IS TO FULFILL EBAY REGULATIONS ON THESE ITEMS. I ACCEPT RETURNS FOR CLOTHING FOR ANY REASON * CONDITIONS APPLY. NO RETURNS ON SOFTWARE, ON ANY OTHER ITEMS BESIDES CLOTHING, INCLUDING BUT NOT LIMITED TO ELECTRICAL EQUIPMENT INCLUDING PHONES AND COMPUTER HARDWARE, DVD'S AND BOOKS. ALL OUR ITEMS ARE CHECKED. IT IS YOUR JOB TO CHECK THE MEASUREMENTS AND/OR ASK QUESTIONS ABOUT COLOUR AS NOT ALL COMPUTERS SHOW COLOURS THE SAME! IF YOU FAIL TO DO THIS YOU CAN ONLY BLAME ONE PERSON IF IT DOESN'T SUIT AND IT AIN'T ME! LOL! I LEAVE FEEDBACK WHEN YOU HAVE RECEIVED THE ITEM AND ARE COMPLETELY SATISFIED AND AFTER YOUR FEEDBACK IS LEFT. If you need help or have a problem with the item or service received please email me to discuss the problem, I am very approachable!

RETURN POLICY: No questions asked, must be received back within 10 days. 

IF I HAVE SENT YOU A COMPLETELY DIFFERENT ITEM BY MISTAKE I WILL COVER POSTAGE BACK TO ME AND THE REASONABLE COSTS ASSOCIATED WITH GETTING THE CORRECT ITEM TO YOU.

I WILL ACCEPT RETURNS FOR ANY REASON UNLESS THE ITEM IS MARKED "NO RETURNS" IN THE DESCRIPTION OR STORE CONDITIONS BUT IN EXCHANGE FOR A STORE CREDIT ONLY PLUS YOU WILL BE CHARGED A RESTOCKING FEE TO THE VALUE OF 15% OF THE RETURN TO PROCESS IT AND COVER FEES. THIS WILL VARY FROM ITEM TO ITEM. STRICTLY NO CASH REFUNDS FOR ANY RETURNS FOR ANY REASON, STORE CREDIT ONLY.

RETURN POSTAGE COSTS ARE THE RESPONSIBILITY OF THE BUYER. STRICTLY NO RETURNS ON LINGERIE OR SWIMWEAR UNLESS I HAVE SENT THE WRONG ITEM, THIS IS TO FULFILL EBAY REGULATIONS ON THESE ITEMS. NO RETURNS ON ELECTRICAL EQUIPMENT, SOFTWARE, BOOKS OR ANY OTHER ITEMS BESIDES CLOTHING.

  PLEASE READ THE CONDITIONS OF RETURN ABOVE FIRST, YOU MUST AGREE TO THESE BEFORE RETURNING.

CLICK HERE FOR RETURN INSTRUCTIONS

COLOUR OF ITEMS: Each computer monitor shows colours differently – please ask me about colours if unsure and check the item colour in the description box under the gallery pics at the top.

SIZE OF ITEM:  All measurements are approximate. FOR FULL EXPLANATIONS see my measurement guidelines (link UNDER SHOP POLICY) to find out how we measure our items.

 

QUESTIONS & GENERAL DETAILS

  • Please note: If you need to ask me a question don't delay. I am disabled, please note that emails sometimes take me a while to answer as I need help to type them. I answer emails on Monday & Wednesday and any time my helper can spare. I answer 'ask seller a question' auction emails usually within 24 hours.
  • I welcome first-time eBay users, please contact me for any help. 
  • The written description forms part of the overall description of the item, please read it and do not just depend on the pictures and measurements to fully describe the item. It is under the pictures and measurements. By bidding on this auction you agree that you have read the description in full and agree you are aware of the condition of the item stated, the way we measure and size our items and the conditions of the items sale.  
 

 * ANY ISSUES/PROBLEMS WITH THE GARMENT ARE MENTIONED IN THE DESCRIPTION.

  • Click here for measurement guidelines

    IF YOU SEE A MISTAKE IN OUR LISTINGS PLEASE LET US KNOW~ WE APPRECIATE YOUR HELP!

    PLEASE NOTE: IT IS ILLEGAL TO COPY ANY OF MY PICTURES OR TEXT SO PLEASE DO NOT DO IT! I FILE REPORTS WITH EBAY AUTHORITIES IF YOU USE MY PICS/TEXT/CATCHPHRASES WITHOUT PERMISSION! PLEASE ASK ME FIRST!

  • POSTAGE,COMBINING & HANDLING:

I will only post to the registered address on your eBay account, please make sure it is up to date! I cannot post to alternate addresses so please do not ask me as I will not do it.  

WITHIN AUSTRALIA: Postage is detailed on each auction and depends on weight. I use Aussie Post satchels for clothing.  I charge the very small sum of less than $1 per parcel (not per item) to cover handling and packaging costs and this is included in the postage cost quoted. Please note, we do combine postage for all items bought within 24 hours - cheaper postage will be attained by combining, you can fit loads in a large 3kg satchel!

OVERSEAS BUYERS:  PLEASE LOOK AT THE ITEM DETAILS WHICH GIVES THE POSTAGE COSTS THERE. WE DO NOT CURRENTLY POST TO EUROPE DUE TO THE LONG CUSTOMS DELAYS.

PAYPAL REQUIREMENTS:

IF PAYING WITH PAYPAL AND YOUR TOTAL INCLUDING POSTAGE IS OVER $50 YOU MUST USE REGISTERED MAIL. PLEASE CLICK ON THE PAY NOW BUTTON IN YOUR "MY EBAY" PAGE AND YOU CAN CHOOSE REGISTERED POST THERE, FAILURE TO DO THIS WILL MEAN YOUR PARCEL WILL BE DELAYED UNTIL YOU HAVE PAID THE EXTRA COMPONENT. IF YOUR ITEM IS UNDER $50 INCLUDING POSTAGE YOU CAN CHOOSE REGULAR, EXPRESS OR REGISTERED POST. IF YOU USE BANK DEPOSIT YOU CAN ALSO CHOOSE REGULAR, EXPRESS OR REGISTERED POST.  IF YOU ARE OVERSEAS PAYING VIA PAYPAL IS THE ONLY WAY TO PAY, PLEASE WAIT AFTER PURCHASE FOR YOUR INVOICE. Due to new security regulations Australia Post has insituted the following rule for all parsels sent to the USA. (from the austpost dot com dot au website) Articles over 453g and all ECI and EPI services will be subject to an additional $9 security surcharge and may face transit delays of up to 48 hours.

COMBINING:

Why not combine and save $$$ on postage! Postage costs on each auction page. I allow 24 hours for combining - all items bought over that 24 hours can be combined, if you have further items finishing after that, your order will need to be paid for and then you can start again, remember that the free gift offer can be claimed again and again within the month so sometimes it is best to pay and start again anyway to get more jewellery!

Got troubles?

Please read the description of the item you bought to see if the issue was mentioned and if not : PLEASE CONTACT ME IF YOU NEED HELP, I VALUE MY GOOD REPUTATION AND AM HAPPY TO HELP IF YOU ASK! OPTIONS AVAILABLE ARE RETURNS AND REFUNDS VIA STORE CREDIT. IF YOU LEAVE FEEDBACK WITHOUT GIVING ME THE OPPORTUNITY TO RECTIFY ANY TROUBLES YOU ARE NOT BEING VERY FAIR! AND I WILL CONSIDER THE TRANSACTION CLOSED, ONCE CLOSED NO REFUNDS WILL BE AVAILABLE. My buyers are wonderful people and I will go to great lengths to make sure they’re satisfied. Any problems or questions about my items or service please email me before leaving feedback. I may leave negative comments on the feedback of buyers who do not contact me prior to discuss problems and for those who are rude and abusive or fail to pay. I am an honest and trustworthy person, and I am happy to help. I can help if people email me, but if unfair (no contact) feedback is left, I will respond with similar feedback. IF YOU FAIL TO PAY AND/OR ARE ABUSIVE I CAN AND WILL GIVE ACCURATE COMMENTS ON YOUR FEEDBACK AND MAY ALSO FOLLOW UP WITH A COLLECTION AGENCY OR POLICE REPORT. YOU BID IS YOUR BOND. COMMUNICATION IS THE KEY!

OK, THAT'S THE LOT! IF YA DON'T LIKE ANY OF THESE THINGS AND DO NOT AGREE OR CAN'T PAY WITHIN THE 5 DAYS, PLEASE DO NOT BID!

 


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