Payment Options are Direct Debit, Paypal, Visa or Master Card. Once an auction is finished I expect the winning bidder to honour their commitment to buy. If you have any doubts, or a detail is not included on an item, please ask the question before bidding. I would appreciate an email when payment has been made and positive feedback if you are happy with the item. If any problems do arise, please contact us before leaving negative feedback and we will endeavour to resolve any issues in a timely manner.
Lilypad Toys uses a range of delivery services. Where possible we only use person-to-person delivery services (i.e. where the recipient must sign for the delivery) to ensure orders can be tracked all the way through to delivery. To avoid delays and possible second delivery charges, we strongly recommend that you provide an attended address (such as a work address), where someone you trust will be available to receive and sign for the order during normal business hours
Where possible we attempt to dispatch your order within 2 working days. Our cut-off point for same day dispatch is 11am. Orders placed after 11am on Fridays and all weekend and Queensland Public Holidays will be sent on the next available working day