Melana Corp is an online retailer of designer fragrances, cosmetics and skincare. We are an Australian registered business with over 5 years of trading history on Ebay.

Melana Corp abides by the following principles:

Quality, brand-new products:

All our designer products are 100% genuine and brand new - that's our guarantee! We sell products you would find in exclusive department stores but without their hefty prices! When you purchase from us, rest assured your item ships from our Sydney warehouse and not from an overseas location, like many other online retailers.

Fast delivery & fair shipping rates:

We do not charge crazy shipping and handling rates. We only charge the rates Australia Post charges us and nothing further. When you purchase from Melana Corp, we ship your order within 24 hours of payment being received. There is no waiting with us, we ship everyday Monday to Friday. We also professionally package your order securely and thoroughly for safe arrival. Gift wrapping is also available free of charge, upon request.

Excellent, quality customer service:

We are committed to quality customer service and customer satisfaction. It is our belief that online shopping should be convenient, fun and hassle-free. That's why your satisfaction is our top priority. This begins from the initial stage of purchasing your product to the very end with delivery. You are informed throughout the entire transaction and process. We send an email from the start; when your payment has been received, and when your item(s) has been posted.

We highly value all our buyers, past and new - therefore, we strive for flawless transactions every single time. As a Paypal verified seller and 100% positive feedback member, our honesty and feedback speaks for itself - as mentioned above, your satisfaction is our top priority. However, we are human and in the unlikely event an error does occur, pleasecontact and notify us about the situation before leaving any negative feedback. We will strive to rectify whatever the problem may be.

If you are not 100% satisfied with your purchase simply return it back to us for a full refund of the item price (excluding postage costs). All goods must be returned in their original condition and retail packaging. The item must be returned within 10 business days from the date of payment received. Unfortunately, we can’t issue a refund if the returned item has been used, tested or damaged.