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SHIPPING DESTINATIONS (Australia Wide Only)

We currently only ship our products to Australian wide destinations. If you wish to purchase in bulk and have delivery to an International destination, Please contact us  by email with your requirements and we will advice on shipping costs and pricing

SHIPPING TIME

Orders will be shipped within 24hours of payment if all items are in stock.

OUT OF STOCK ITEMS

If part of an order is out of stock, you have the option of holding the order until the items are back in stock (if the items are due back in stock within 14 days), or receiving separate orders. You will be contacted with an expected back in stock date and we will proceed with your order as directed.

RETURNS

Returns will be accepted within 14 days in original condition and unopened. Before returning any items please send an email letting us know:

  1. What you are returning
  2. The Invoice number of the order; and
  3. The reason for the return.

Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.

CHANGE OF MIND

Customers can receive an exchange or refund. Please note that customers are responsible for all shipping and handling on any returns. Refunds for customer payments WILL NOT INCLUDE any shipping costs.

FAULTY OR DAMAGED GOODS

Contact us with details of damage or fault. Be sure to quote your invoice number and we will arrange a replacement.

HEALTH CONCERNS

For openeded products such as pillows, quilts/doonas we cannot accept refund or exchange due to health concerns.