If the purchased item is greater than 25kg, or too large for one person to carry, the buyer must have someone available to help the courier unload the item.
Most items unless specified have pickup available. Check in the Postage Calculator section if item is not available for pickup. Items that are picked up are subjected to a $10 handling fee.
We only ship items within Australia, we cannot deliver outside Australia.
Insurance fee will be charged subject to the final price of the product. Please let us know with checkout instructions if you wish to pay this fee.
Melbournians Furniture is not liable for any loss and/or damages during delivery if insurance fee is not paid.
For sending our products, we use Toll and MTX Couriers for bulky items, and Standard Parcel Australia Post for smaller items. These are third parties and we have no control of what happens during transit.
Most purchased items will have a tracking number provided, so you can track your item's transit progress.
For costs on shipping and handling, please use the Postage Calculator provided above on the right hand side of the Images.
The cost calulated in the postage calculator is the total shipping and handling costs, including registering and getting tracking numbers.
Our Freight Service that we use in Postage Calculation operates during Monday To Friday only. Couriers are available during the weekend, limited based on Courier's jobs on the day. As these are outside our regular Freight Service, additional costs may incur.