eBay Microsoft Australia Store orders ship via our preferred carrier and are subject to their terms and conditions. Delivery is FREE with an estimated delivery timeframe of 2-5 business days, however some deliveries may take up to 7 days for more remote areas. These timeframes are estimates and may differ depending on the delivery address and availability of delivery resource.*Estimated delivery timeframe is based on orders placed by 10:00 AM Sydney time.After 11:00 AM Sydney time, please add one business day. At this time, DHL is the only courier available to ship our products.All shipping options are available at the time of ordering (express shipping not available at the moment). Once an order has been placed, we are unable to make any changes or updates to shipping information. Microsoft Store on eBay does not permit a carrier to redirect a package to a new address after it has been shipped. This helps prevent online fraud. We do not ship to addresses marked PO / PO Box / GPO Box / RMD (Roadside Mail Delivery) / RSD (Roadside Delivery).
Where we deliver
eBay Microsoft Australia Store only ship to addresses in Australia. We currently do not ship to Norfolk Island, Christmas Island or the Cocos (Keeling) Islands.
Our preferred carrier requires a full street address for delivery purposes. Please make sure the correct delivery address is entered as this cannot be changed once orders are placed.
We do not ship to addresses marked PO / PO Box / GPO Box / RMD (Roadside Mail Delivery) / RSD (Roadside Delivery) or Parcel Lockers.
To fight fraud, eBay Microsoft Australia Store does not permit a carrier to redirect a package to a new address after it has been shipped.
Business days are Monday through Friday, excluding holidays.
Our carrier does not deliver on weekends or public holidays.
Orders placed before 10AM AEST Monday-Friday are usually shipped the same day.
Orders placed after 10AM AEST will typically ship the following business day.
Orders placed on the weekend or public holiday, or after 10 AM AEST on Friday, will be processed the next business day.
During public holidays, our distribution centers generally close. There are no deliveries on these days and as such, any orders placed on or before public holidays may be affected. Delivery times may also take longer around holidays or due to circumstances out of our control.
Other shipping conditions may apply for certain products depending on your location.