Here at Neon Megastore we aim to dispatch all orders on the same day as purchased, as long as the order is placed before 12:00PM. We are happy to post worldwide. If your item fails to arrive then please do not hesitate to contact us at us at Neon Megastore where we will be pleased to assist you and get a replacement out if needed.In this instance please contact sales on 02476 850255 or email NeonMegastore@live.co.uk. We accept most forms of payment.Paypal is the fastest and easiest way to pay but we do also accept cheques,postal orders,bank transfer and cash on collection. We hope you will be pleased with our service and hope to see you again.