Bread Crumb Link
Harley-Davidson

Terms and Conditions

This eBay store is operated by Harley-Davidson Australia Pty Ltd (ABN 83 098 483 259) (“Harley-Davidson”). In these Terms and Conditions (“Terms”), the expressions “we”, “us” and “our” refer to Harley-Davidson.

1. Acknowledgement & Acceptance

  1. Your use of our eBay store, and any services provided through it (“Services”), are subject to these Terms and all applicable Australian laws. By accessing and interacting with our eBay store or using the Services (including by clicking to accept these Terms upon purchasing products through our eBay store), you accept these Terms. If you do not agree, you must refrain from accessing and browsing our eBay store or using any of the Services.
  2. Without limiting our other rights and remedies we may refuse to supply any product or Service, and we may deny access to our eBay store, to anyone who breaches these Terms.
  3. All rights not expressly granted to you in these Terms are, to the full extent permitted by law, reserved.
  4. We may amend these Terms from time to time. Amendments will come into effect from the date they are published on this website. The updated version of these Terms will supersede all prior versions. You can view the most current version of these Terms at any time by visiting this page. By continuing to access our eBay store (including by ordering products through our eBay store) you will be deemed to have agreed to the updated Terms.

2. Placing Orders

  1. We are under no obligation to accept any order from you and we reserve our complete discretion to decline an order.
  2. Without limiting our other rights and remedies we may refuse to supply any product or Service, and we may deny access to our eBay store, to anyone who breaches these Terms.
  3. Any order which you place on our eBay store will only be effective once we have confirmed our acceptance of your order and received successful payment of the price and any other amounts due or, if we notify you of any amendments, once you have confirmed your acceptance of the amended terms as notified to you.
  4. You are responsible for the accuracy of the information included in your order. We will not be liable to you for any loss you or any third party suffers for delay or failure to process your order or deliver products due to inaccurate or incomplete details included in an order.
  5. We are under no obligation to accept any order from you and we reserve our complete discretion to decline an order.
  6. You represent and warrant that you are over 18 years of age. We are not able to accept orders from persons under this age.
  7. If you place consecutive or separate orders, we cannot consolidate your orders. A separate delivery fee, if applicable, may apply to each order.
  8. All products purchased from our eBay store are for personal non-commercial use only and must not be re-sold.

3. Pricing

  1. When you place an order on our eBay store, we will charge you and you agree to pay the price of the products and the applicable delivery fees. All prices and fees stated on Harley-Davidson’s eBay store are in Australian dollars (AUD$) and include GST (10% sales tax).
  2. All prices and fees are correct at time of publication; however we reserve the right to alter prices and fees for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order and give you an opportunity to decide not to proceed with the order.
  3. Not all items or promotions are available through Harley Davidson’s eBay store. Harley-Davidson dealers are independent businesses and may offer different products and/ or promotions to those available on Harley Davidson’s eBay store All offers and items on Harley Davidson’s eBay store are subject to availability at the advertised price.
  4. We reserve the right to withdraw any product from sale without notice, for any reason. However for various reasons, that product might still appear on our eBay store for a period of time after that withdrawal. We make no undertaking that a product shown on our eBay store will be available for purchase online. If you have ordered a product which has been withdrawn from sale and your payment for the order has already been processed, we will refund the amount paid to us in full.

4. Payment & Processing

  1. Payment is via Paypal only. You can set up a Paypal account in a couple of minutes. Please visit www.paypal.com to sign up. However, you do not need a Paypal account as Paypal also process credit and debit cards. We are unable to accept cheques or bank transfers.
  2. Payment is charged to your PayPal account immediately and you will receive an email confirming your purchase from eBay. You will also receive an email confirming payment from Paypal.
  3. Once payment is processed through PayPal, all items on your order will prepared for despatch to your nominated shipping address in accordance with the Harley-Davidson Shipping Policy.
  4. If Harley-Davidson cannot supply the items requested we will then process a refund to the value of the non-supplied items. An email confirmation of the refund will be sent to your email address supplied on the initiating order.
  5. The card issuer controls the timing of returned funds. Please contact your card issuer for details.

5. Delivery, Risk and Title

  1. Following acceptance of an order, we will as soon as practicable dispatch your order for delivery in accordance with the Harley-Davidson Shipping Policy.
  2. The delivery timeframes set out in the Harley-Davidson Shipping Policy are estimates only. We will use all reasonable endeavours to deliver products to you within these timeframes but will not be liable for any late delivery which arises from circumstances beyond our control.
  3. Products will be shipped to the place specified in your order and delivery will be made at your cost (see Harley-Davidson Shipping Policy).
  4. Risk and title in the products will pass to you on delivery of the products to you and you will bear the risk of any loss or damage to the products from that time.
  5. Once delivered, you should inspect the products and ensure that they match your order. In the case of any damaged, missing or incorrect products, you must let us know as soon as possible by contacting our customer service team via My eBay Messages. You can otherwise return products under our Returns Policy.

6. Contact Details

If you have any queries regarding shopping with Harley-Davidson on eBay please contact us through My eBay Messages.

7. Disclaimers

  1. We will endeavour to ensure that information provided through our eBay store is accurate and current. However we cannot, and do not, represent or warrant the accuracy, adequacy, completeness of information on our eBay store or that it is up to date. For example (but without limitation):
    • Prices and colours of products may change, and all products are subject to availability;
    • Variations to products may occur from time to time for various reasons (including changes in seasonal range, or product specifications);
    • Despite every effort to accurately duplicate each product's colours on our eBay store, they are intended as a guide only and actual colours may vary.  The colours you see online will also depend on your screen display and settings, therefore, we cannot guarantee that your monitor's display of any image will accurately reflect the colour of the product on delivery;
    • Description of products are summaries only (with further information available on request to us); and
    • Due to technical or human error, information may be recorded incorrectly or omitted.
  2. To the full extent permitted by law, we do not accept responsibility for any loss suffered as a result of reliance on the accuracy, adequacy, completeness or currency of information on our eBay store except where caused by our negligence or wilful misconduct. If your order is affected by a genuine error, we reserve the right to cancel your order and refund any money paid to us.
  3. We do not warrant that access to our eBay store will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses, bugs or anything similar that may impact the functionality, accuracy and/or reliability of our eBay store. To the full extent permitted by law, we will not be responsible or liable to you for any loss of content or material uploaded or transmitted through our eBay store except where caused by our negligence or wilful misconduct.
  4. You acknowledge that, despite reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of the information on your computer or our eBay store.  To the full extent permitted by law, we do not accept any responsibility or liability for any losses that you may sustain as a result of any such activity except where caused by our negligence or wilful misconduct.

8. Harley-Davidson's Liability

  1. As a consumer, you have certain rights under consumer protection legislation, including the Australian Consumer Law ("Consumer Rights"). Your Consumer Rights include statutory guarantees that products supplied to you will be of acceptable quality, match any description provided and be fit for any purpose made known to the supplier, and that any services supplied will be carried out with reasonable care and skill. More information on your Consumer Rights can be found at www.accc.gov.au.
  2. Nothing in these Terms is intended to exclude, restrict or modify any of your Consumer Rights. We will assist you if products:
    • are or become faulty through no fault of your own;
    • are not fit for a stated purpose or a purpose you made known to us;
    • don’t match our description or sample; or
    • have defects that were not obvious, or we did not bring to your attention.
  3. In the case of a major failure of a product to comply with the statutory guarantees, you can choose to:
    • reject the product and get a refund, a replacement product or a similar item if reasonably available;
    • or keep the product and get some money back in compensation for the drop in value caused by the failure.
    Alternatively, a store credit may be offered at our discretion although you are not required to accept a store credit.
    In the case of any other issue with a product, we can choose at our discretion to provide a refund, repair the product or give you a replacement product.
  4. In order to obtain the remedies referred to in paragraph (c), the goods must be returned within a reasonable period in accordance with our Returns Policy and you may be asked for proof of purchase. Keep your receipt as proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault.
  5. We may accept returns of products as a result of a change of mind or error on your part, provided you comply with the terms of our Returns Policy.
  6. Subject to the provisions of this clause and your Consumer Rights:
    • we exclude all warranties, representations or guarantees (whether express, implied or statutory) in relation to the Services and any products you purchase through the Harley-Davidson eBay store; and
    • the total extent of any liability we have to you for loss or damage will be limited, to the fullest extent permitted by law, to the price you paid for the product or Services in relation to which the loss or damage arose.
  7. Our liability to you for loss or damage of any kind arising out of these Terms will be reduced or limited to the extent (if any) to which you cause or contribute to the loss or damage.

9. Third Party Websites

  1. We are not responsible for any information that does not originate directly from us, for any links we provide to third party sites (“Third-Party Websites”), or for information or goods or services at or accessible from those Third-Party Websites. This includes the content of third-party advertisements appearing on our eBay store and links to Third Party Websites.
  2. Links to Third Party Websites are provided for convenience only and may not remain current or maintained. The appearance of advertisements for third parties or links to Third Party Websites on our eBay store is not to be construed as an endorsement, approval, recommendation or preference by us of the owners or operators of those Third-Party Websites, or of any information, goods or services referred to or offered on those sites or otherwise posted on our eBay store. Responsibility for any of that content rests solely with those third parties.
  3. No links may be made to our eBay store without our prior written consent. Applications for consent must be made to the eBay Store Manager, Harley-Davidson Australia Pty Ltd, 1 Sirius Road, Lane Cove West, NSW 2066. 

10. Prohibitions

You must not:

  • Use or attempt to damage, interfere with or introduce anything (including a virus, robot, spider, scraper or automated means) to our eBay store or any network or system underlying or connected to it for any purpose, or act in any other way that compromises our eBay store, the delivery of the Services, or any network or system underlying or connected to them;
  • Use our eBay store or any information or other material from our eBay store, for any commercial purpose; 
  • Remove any copyright, trade mark or any other intellectual property notice from any material accessible on our eBay store; or
  • Copy, distribute, alter or tamper with in any way, or otherwise use, any material contained in our eBay store (except as expressly permitted in these Terms).

11. Intellectual Property Rights

  1. We and our licensors, as applicable, own all Intellectual Property Rights in and to our eBay store and the products and information displayed in it (including text, images, graphics, logos, layout, look-and-feel, animations, software, trade marks, trade names and other material underlying and forming part of our eBay store and/or the Services).
  2. You may not use any Intellectual Property Rights belonging to us or our licensors without our prior written consent. Applications for consent must be made to the eBay Store Manager, Harley-Davidson Australia Pty Ltd, 1 Sirius Road, Lane Cove West, NSW 2066.
  3. For the purposes of this clause, "Intellectual Property Rights" means all rights in or to any patent, copyright, database rights, registered design or other design right, utility model, trade mark (whether registered or not and including any rights in get up or trade dress), brand name, service mark, trade name, eligible layout right, chip topography right and any other rights of a proprietary nature in or to the results of intellectual activity in the industrial, commercial, scientific, literary or artistic fields, whether registrable or not and wherever existing in the world, including all renewals, extensions and revivals of, and all rights to apply for, any of the foregoing rights

12. Termination or Suspension

  1. We may at any time and without notice:
    • Cancel an order and refund any amount paid by you in respect of the order;
    • Change the format and content of our eBay store and/or any Services;
    • Stop providing, suspend or restrict your access to our eBay store or any Service if you do not comply with any obligation you have to us (whether under these Terms or otherwise); or
    • Stop providing or suspend the operation of our eBay store and/or the Services (in whole or in part) subject, in cases where payment for your order has been processed, to us completing the order or refunding to you the amount paid.
  2. No action referred to in paragraph (a) will otherwise affect any of our rights or your responsibilities under these Terms or otherwise, including any disclaimer.

13. Information About You

We understand that as a visitor to our eBay store, you may be concerned about your privacy and about any information that we gain about you online. We are committed to protecting your privacy and to complying with the Privacy Act 1988 (Australia).
Please refer to eBay’s privacy policy and our privacy policy for further information.

14. General

  1. Each of these Terms is separately binding. If for any reason any term is prohibited or unenforceable in any jurisdiction, the remaining terms will not be affected and will remain in full force and effect.
  2. If we do not exercise or enforce any right available to us under these Terms or otherwise arising at law or in equity, this does not constitute a waiver of those rights.
  3. These Terms (and the supply of products and provision of the Services by us) are governed by and to be interpreted solely in accordance with the laws of New South Wales. In the event of any dispute arising in relation to these Terms or their subject matter, the courts of New South Wales will have non-exclusive jurisdiction over such disputes

HARLEY-DAVIDSON WARRANTY

Genuine Harley-Davidson® MotorClothes® are engineered and manufactured to precise manufacturing tolerances, tested to the toughest H-D standards, and backed by a factory warranty. The warranty period is different for each product type as referenced below.

YOUR CONSUMER RIGHTS

The benefits given to you under this warranty are additional to, and do not detract from, other rights and remedies that you may have in respect of Harley-Davidson® MotorClothes® under Australian laws, including consumer protection laws.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

WARRANTY PROVIDER

This warranty is provided by Harley-Davidson Australia Pty Ltd, of 1 Sirius Road, Lane Cove West, NSW 2066, telephone: (02) 9886 0600 ("H-D").

WARRANTY COVERAGE

H-D warrant that the following products, when delivered in new condition and original packaging, will be free from any defects in manufacturing, materials and workmanship for the periods set out below (which run from the date of purchase):

PRODUCT LENGTH OF WARRANTY

LEATHERS
(Jackets & Vests – Excludes FXRG Products)

5 YEARS

LEATHERS
(Halters, Leather Sportswear, Shirts, Tops)

1 YEAR

BODY ARMOR

90 DAYS

GLOVES

90 DAYS

HELMETS

1 YEAR

HELMET ACCESSORIES
(Sold separately)

90 DAYS

RAIN GEAR

1 YEAR

FUNCTIONAL OUTERWEAR

1 YEAR

CASUAL OUTERWEAR

90 DAYS

SPORTSWEAR
(includes: men's sportswear, women's sportswear, denim & personal garments)

90 DAYS

ACCESSORIES
(includes: belt buckles, straps, belts, key fobs, wallets, bags, leather caps, knit caps, baseball caps & gifts-to-go)

90 DAYS

GIFTS & COLLECTIBLES
(includes: barware, bar accessories, mugs, key chains, pins, banks, gift wrap, stationary, rec room accessories, small gifts, trim-a-home holiday collection, etc.)

90 DAYS

CLOCKS

1 YEAR

The warranty does not cover:

  • changes to the physical appearance or colour of the leather or nylon;
  • rips, scratches, tears, cracks, wrinkles, or other damage caused by normal wear and tear; or
  • damage caused by accident, abuse, improper installation, or improper care or cleaning.

HOW TO SUBMIT A WARRANTY CLAIM?

If you believe your product has a factory defect in materials or workmanship, return the affected item(s) with proof of purchase, at your expense, within the limited warranty period set out above to:

Harley Davidson Warranty
CS Logistics Solutions Pty. Ltd.
457 Waterloo Road,
Greenacre, NSW 2190,
Australia 

WARRANTY REMEDY

If we approve return of a faulty or damaged item, we will process a full refund or, if a replacement product is available, we will ship it to you at no charge.

OTHER CONDITIONS

No H-D reseller, agent or employee is authorized to make any modification, extension or addition to this factory warranty. H-D provides no warranty against defects beyond the rights and remedies given under this factory warranty and which are available under the Australian Consumer Law.