Bread Crumb Link
{{ITEMTITLE}}
{{ITEMTITLE}}
We are a highly experienced team in the Automotive Parts industry and we are dedicated to service.
Our Policy


Before you buy
Accepted Payments
Australia Domestic Customers
(In Australia)
Electronic Transfer Visa Master Card Paypal
Westpac Bank Deposit or Transfer, VISA, MASTER CARD or PayPal

[ You can also pay in-Store by Cash, Eftpos, VISA or MASTER CARD ]


Australia International Customers
(Outside Australia)
Visa Master Card Paypal
VISA, Master Card or PayPal

Shipping charges do not include any customs duties & taxes that may apply to your country at time of import.



Before you buy
Shipping
Australia Domestic Customers
(In Australia)
  • We normally despatch all goods within 48 hours after payment has been completed. Deliveries will be made during business hours Monday to Friday.
  • We also combine items when possible to save you on shipping costs. We encourage this and you will find great savings on shipping by purchasing multiple items. Please note that not all items can be combined as they do not pack well together.
  • We select the carrier at our discretion to suit your order and area unless you are choosing to use own carrier account.
Most items shipped from Brisbane will take 3-10 days depending on the delivery location.
  • Australia Post - Eparcel Road - Signature required on delivery or calling card will be left for item to be collected from local post office.
  • Australia Post - Eparcel Express - Signature required on delivery or calling card will be left for item to be collected from local post office.
  • Fastway Couriers Road Express

Australia International Customers
(Outside Australia)
  • We normally despatch all goods within 48 hours after payment has been completed.
  • We also combine items when possible to save you on shipping costs. We encourage this and you will find great savings on shipping by purchasing multiple items. Please note that not all items can be combined as they do not pack well together.
International Delivery
  • Post International Air Mail - Registered  7-21 days - No Trackable information available.
  • Express Air Courier Post  5-10 days - Tracking information available to most countries.

Please note that product & shipping pricing does not include Customs duty or import taxes that might be payable at time of delivery.



Before you buy
Warranty & Returns
1. Unless otherwise stated all products have a warranty period of 6 months from date of purchase on production of the appropriate sales invoice.
2. The Warranty becomes null and void in the case of incorrect utilization or disregard of the instructions.
3. We will happily offer replacement items (not refunds) if:
  • Item is dead on arrival or damaged
  • There is a manufacturing fault with the item
  • The wrong item was sent to you
4. If you have purchased an item, and decided you would like to return it, we may offer a refund less a fee to cover packing and shipping costs & associated fees.
We must be notified within 7 days of receipt of product if you would like a replacement or refund. Original shipping costs are not refundable.

5. Warranty does not cover any related installation or re-installation costs involved.
6. Transport costs are refundable only in the case where warranty has been duly recognized and accepted by Online Auto Parts. These costs will be limited to the actual shipment costs between Online Auto Parts Warehouse and the client's delivery address.
7. No refunds or replacement items will be issued prior to the receipt and proper testing and inspection of any goods that are deemed faulty or incorrectly supplied.

8. Please choose your parts carefully and make sure you have your correct vehicle information. If not sure please contact us prior to purchase. We will help to retify when parts are purchaed incorrectly but the return and replace shipping costs are the buyers responsibility.

9. Always contact us on Ph 1300 656228 or 07 32656228 or contact us via email (sales@onlineautoparts.com.au ) with any issues or problems prior to returning the item/s. With your co-operation we will work hard to resolve any issues quickly.



Before you buy
Ask a question about this product
Please use Ebay’s Ask a question link to formulate a question or check our FAQ. Or visit our store HERE










* Usually all items will be dispatched in less than 24hrs during business days (Monday to Friday from 8AM to 5PM)

Additional site navigation