Warranty & Returns

Playdex offers 30 days free return program for damaged or faulty stock. If your products are not operating correctly or arrive damaged, please advise Playdex customer service team within 30 days. You will then be able to return the product to us using a REPLY PAID address and have a repalcement mailed to you as soon as possible.

Shop with confidence knowing that every product purchased on this site is covered by full manufacturer's warranty. If you experience a problem with one of our products after the first 30 days, there is no need to worry. Simply contact our team and if your product is still within its warranty period (usually 6-12 months) you will be able to post it back for immediate exchange or store credit. Please ensure that you contact our team prior to posting the goods. Products must be returned to Playdex within 14 days after the claim was approved. Although we do not offer a REPLY PAID service for warranty claims after the first 30 days, we would ship a replacement product for no extra charge.