Postage & Packaging
Orders received by 3pm will be dispatched the same day. We send the majority of our parcels with Royal Mail 1st class post. For items over 2 kilo’s we use UK Mail’s 24 hour courier service. If your goods have not arrived within 7 working days please email us before you open a case. Our contact details are shown below.
We have worked hard to achieve an excellent feedback record. If for any reason you are not 100% satisfied with your transaction please contact us before leaving Negative or Neutral feedback. We promise we will do all we can to solve the problem.
You can contact us using the following methods:
Phone: 0845 30 11 494
(As our office hours are 10am-4pm Monday to Friday – please use the messaging service, we will call you back.)
Or use the Ask a Question tab at the bottom of the listing page.
All our items are sold as new, and we go to great lengths to list items as accurately and honestly as we can. For this reason we offer a 14 day return and refund or exchange policy. Please note that we can only refund delivery costs if the return is as a result of our error. All returns should be sent to:
Power Tool Accessories