 |
| Q:Do you combine postage? |
|
| A:Yes we offer combined postage if you check the listing often it will tell you in the postage tab the combined rates for that item |
| Q:Do you allow people to pick up items? |
|
| A:No we don't allow pick up |
| Q:Can I pick the item up? |
|
| A:No we do not offer pick up of items |
| Q:Can I pick the item up? |
|
| A:No we do not allow pick up of items |
| Q:Why don't you accept returns? |
|
| A:For hygeine reasons we do not accept returns please read the listing carefully before purchase |
| Q:Do you allow pick ups of auctions? |
|
| A:No we don't |
| Q:Are you Beauty products new? |
|
| A:Yes our beauty, perfume, cologne products are new never used. Some times they may not come with box but they are always NEW |
| Q:Why doesn't you item have a box? |
|
| A:Some of our items are extra items that were made to fill Christmas gift sets, we buy in bulk the excess stock and sell to you at a low price |
| Q:Are you items 100%? |
|
| A:Yes our items are authentic perfumes colognes body washes and lotions. We have a proud hsitory of selling these items and we do not stock fake items we only buy from the best wholesalers to give you the best deal |
| Q:Your item says Gift with purchase or sample only why do you sell these? |
|
| A:We are able to offer these gift with purchase items and sample products as the applicable rules and regulations allow us to do so. |
| Q:What is a tester bottle? |
|
| A:A tester bottle is produced so that retail shops can have a sample for customers to try as we don't have a retail outlet we are able to offer tester bottles at discount prices, they may not have a box or a lid. |
| Q:Do you combine postage |
|
| A:Yes we combine postage and the rates depend on the items it gets cheaper with the more you buy |
| Q:How long before I receive my item? |
|
| A:We state that it takes up to 5 days for items to be packaged up and posted and then another 5 days for parcel to reach you at your address. This is our maximum time and we aim to process your order as quick as we can |
| Q:Do you accept paypal? |
|
| A:Yes we accept paypal, bank deposit and money orders |
| Q:Do you accept returns? |
|
| A:DUE TO HEALTH CONCERNS, THERE WILL BE ABSOLUTELY NO RETURNS, REFUNDS OR EXCHANGES
ON ALL SKINCARE AND COSMETIC ITEMS REGARDLESS OF WHETHER THE ITEM HAS BEEN OPENED
OR NOT AND USED OR NOT. Please select these items carefully.
We regret that we cannot accept returns or issue any credit on merchandise
that has been opened and/or partial |
| Q:How long does my item take to receive? |
|
| A:Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information is accurate. |
| Q:How long till my item is posted? |
|
| A:Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information is accurate. |
| Q:What are the benefits of combined postage when the item is free postage? |
|
| A:We reward buyers who combine the items to one invoice, they help us go green and save paper and also fees on payments by sending one payment rather than 4 or 5. |
| Q:How long do I have to pay for my item? |
|
| A:We like to receive payment within 5 days of buying the product, if you are having trouble paying please contact us |
| Q:I want to buy another item but it doesn't end for days can I combine this with my other order? |
|
| A:We are happy to wait for 7 days and include any items that you have bought in the 7 days into a combined postage rate |
| Q:Do you allow pick ups of items? |
|
| A:We do not allow pick ups unless the item is something so large logistically it is too hard to post eg a fridge |
| Q:What size in the product? |
|
| A:All our advertisements on ebay should include the size of the product please read the description carefully |
| Q:What is a sample vial? |
|
| A:A sample vial of perfume or cologne is a small vial containing up to 3 ml of perfume or cologne and it comes on a card printed by the perfume company |
| Q:Why isn't the sample vial filled to the top? |
|
| A:For your information: VIAL and SPRAY SAMPLES are NEVER filled 100% by the manufacturer due to laws on transport of liquids that contain alcohol.
They are always filled to 1/2 and sometimes 3/4 of the tubes by manufacturers...
PLEASE BE INFORMED THAT ALL OUR STOCK IS NEW,
AUTHENTIC AND GENUINE |
| Q:I want to pay by bank express how do I do this? |
|
| A:OUr bank details are available at checkout please leave user ID or item number when making direct debit payments as this helps speed up the process and enables a smooth transaction and quick despatch of your items |
| Q:Why does postage cost so much? |
|
| A:The postage cost specified for each auction covers the cost of post, packing and handling of item. The postage cost is specified in each auction please do not purchase the item if you are not willing to pay the postage. |
| Q:Do you post worldwide? |
|
| A:We only offer postage of our beauty products within Australia |
| Q:Do you allow pick up of items? |
|
| A:No we don't |
| Q:Do you allow pick ups of auctions? |
|
| A:No we don't |
| Q:Do you allow pick ups of auctions? |
|
| A:No we don't |
| Q:What is your return policy? |
|
| A:I do not accept returns on items due to buyer changing mind. There is no postage refund on returned items. Items must be returned in unopened packaging. |
| Q:Do you combine shipping? |
|
| A:Yes I combine shipping and a combined total can be requested at the end of your bidding. I am happy to wait for auctions to end to combine the shipping to reduce the costs for you. |
| Q:Do you allow pick ups on auctions? |
|
| A:No pick ups are allowed. Please do not ask for this as any questions asking this will not be answered. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:This varies on the size and weight of items. |
| Q:Do you ship internationally? |
|
| A:Yes if the item is available for international shipping this will be selected on the ebay item page. |
| Q:Do you allow pick up of auctions? |
|
| A:No. Pick up's are not allowed on auctions so please do not ask this question as it will no longer be responded too. |
) 
