| Customer Service |
If you need to contact us please email us at sales@shop4dvd.com.au, We try to reply to all emails within 48 hours of receiving them however in some circumstances it may take longer. Please note that emails received on weekends of public holidays will usually be answered on the next business day.
We do not currently offer phone support. |
| Shipping |
We ship Worldwide and rates vary depending on the item or items you order, please refer to the postage rates of each individual auction page.
Receipted delivery postage is only available to Australian customers, if selected you will be required to sign for parcel on delivery.
If receipted delivery is not selected then our ability to locate lost or missing parcels through Australia Post will be limited. |
| Payment Methods |
Australian Buyers Payment Options -
Paypal - Please use the checkout feature to complete your Paypal payment or alternatively send your Paypal payment to sales@shop4dvd.com.au
Direct Deposit - Please use the checkout feature after making your purchase/s and you will be able to access our bank details from there, if you are unable to for whatever reason then our bank details are as follows:
Bank: Commonwealth Bank
Account Name: R & SN Turiya
BSB: 066515
Account Number: 10118956
Please remember to include your eBay user ID as a reference with your direct deposit. If you do not include your eBay user ID then expect a delay.
Money Order / Cheque - Please make the money order or cheque out to "Shop 4 DVD" and send to -
Shop 4 DVD
51 Marri Drive
Katanning, WA 6317
International Buyers Payment Options -
Paypal - Please use the checkout feature to complete your Paypal payment or alternatively send your Paypal payment to sales@shop4dvd.com.au
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| Stock Availability |
We make every effort to keep sufficent stock however occasionally a title may be more popular than we predict which can lead to items being out of stock. Generally any item that is out of stock will be back in stock within a week or so. |
| Returns |
Please note that we do not normally offered a refund to customers who simply change their mind.
However if you do receive a faulty item then contact us via email with a description of your fault, item title and also your eBay user ID and we will get to you with further instructions on how to return the product for a replacement. |
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