Return Policy I like my customers to be happy with my jewellery and gladly refund you for the value of the item should you be unhappy with your purchase when it arrives or should you find the item does not fit in size. Please send me a message to inform me about your decision as soon as the item arrives and send it on it's way back to us within 14 days. Postage costs are not refundable and are to be covered by the buyer.
Your Refund will be issued into your Paypal account once the UNWORN/UNDAMAGED item is returned to us. Please follow the above instructions to be eligible for this refund and use our specifically designed packaging material to prevent damage during transit.
Bidding/Purchasing a listed item
Our listings are size-specific, with size and measurements clearly marked.
If you buy or bid, you will receive the exact size of item advertised in the listing.
Please DO NOT assume other sizes are available during checkout.
Please ask BEFORE Bidding...
I will happily check and list your size for you if available!
Please only commit to buying if you are happy with the price, P&H costs, terms of purchase
and have noted all measurements provided for your information. If you do have additional questions please refer to our FAQ form or contact me through eBay's message system.
Combined Postage At SilverSari we combine postage for multiple purchases - no additional handling costs for further items are added to keep your postage expenses to a minimum! But please remember: This offer only includes items to be sent as parcels and NOT as large letters. Please wait for a combined invoice before completing checkout to qualify for this offer,
once postage for an item has been paid, it does not qualify for this offer any more.
Registered post will be required for items with the combined value of $50 or above.
This will provide you with a unique identification number and compensation
for up to $100 in case of loss or damage during transit.
Please choose upgraded postage during checkout if required,
ordinary postage will otherwise apply. If you do have additional queries regarding postage costs, please refer to our Postage Information Page or contact me through eBay's message system if unclear. Please consider this when placing your ratings...
Changes implemented by eBay in June 2011 now has ebay send you automatic emails once your item
is marked paid and when marked posted by the seller. If this service is delayed or for some reason
not delivered... please do not blame and punish the sellers but instead let ebay know about this problem.
Please rate us for OUR service, for answering your questions swiftly and help
solving any issue that might have occurred during your transaction.
We do NOT have control over Australia Post and do not wish to be blamed for their lack of service, delay in
delivery due to holidays, strikes or distance. Postage charges are set by Australia Post - charges added are
necessary to allow for a secure transit of your items to avoid disappointment of damaged goods at arrival.
Please rate us for OUR service, our part we play to deliver your item to you... not Australia Post's. I would appreciate the opportunity to resolve any issues prior to feedback being left.
Please remember our very generous refund policy, allowing for items that do not fit at
arrival, look different to what you have imagined them to be or just change of mind.
There really is no issue that polite communication cannot solve.
Thank You!
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