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eBay Feedback system
The following is a Public Service message brought to you by the Internet Merchants Association.
An independent non-profit trade association as defined by Internal Revenue Service code 501(c)6. Copyright 2008. All Rights Reserved.
Did You Know?
If a seller receives more than a few Detailed Seller Ratings of less than 5 ,
Then they will be significantly penalized.
When eBay calculates a seller's 12 months feedback percentage,
A  (Neutral) is treated exactly the same as a  (Negative).
The Internet Merchants Association wants you to know this before you leave feedback for a seller.
You may think that you are leaving a reasonable rating by giving a seller DSR's of 4's , but eBay's feedback
system treats anything less than a 5 's as sub-standard and penalizes sellers for DSR ratings that average under 4.60.
An example would be : 10 x 5 's + 10 x 4 's = 90 'points' divided by 20 total ratings = DSR score of 4.50!
These statements are not opinions. THEY ARE FACT!!
Important Points to Consider when leaving a Star Rating
for Shipping Time:
The most important point to consider regarding the Shipping Time
star is that you should rate the seller on when the item is shipped,
not when the item is delivered. This is particularly true for
International orders, which are often delayed by Customs or Postal
Inspectors upon entry into the country. We strongly recommend you
examine the package for a postmark or other similar date marking,
and rate the seller based on this date, not the overall delivery
date. If you require your item extremely quickly, we recommend that
you contact your seller. In many cases they can offer overnight or
expedited shipping at an additional cost.
Final Comments:
Leaving a neutral or negative feedback, or leaving DSR scores of
less than 5 is not the best way to get a seller to fix something. As
these ratings can't be removed or changed, once they are left, they
are left, and eBay recalculates the scores that represent this
seller's reputation. Again, if you are having difficulties with the
item you received, please give the seller the chance to make things
right before leaving neutral or negative feedback, or a lower than 5
DSR rating.
It is not our intention to influence your decisions on the scores
you give. Rather, it is our intention to educate you, so you can
understand how DSRs and feedback impact sellers and the eBay
Marketplace as a whole.
To understand more, please visit this link :
http://leavingfeedback.com/page2.html
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