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StudioGear Australia

                      Affordable Photographic Studio Lighting & Accessories

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  • Payments
The following payment methods are accepted : 
  • PayPal 
  • Internet Banking/Direct Deposit 
  • Money Order 
  • Credit Card (Amex, MasterCard & Visa) EFT (For pickups) 
  • Personal/Company Cheque (Must clear before delivery)
  • Cash (For pickups) 

Please note: 

  • We do not provide a COD service 
  • Goods will not be sent until payment is verified. This means until a cheque is cleared, a direct deposit is seen in our account, PayPal payment advice is received and so on. 

If your only funding source for PayPal is a bank account then there will be a 3-5 day delay in clearing your payment because of the PayPal eCheque system. To avoid this delay you can either make payment by some other method or else add a credit card to your PayPal account as a secondary source of funding. 

Direct Deposit account details: 

BSB 064-102 
Acc No 1031 6224 
Bank Comm Bank Ashgrove Qld 
Acc name Enigma Export Pty Ltd 

Please label your payment with your eBay ID or item number. 

For Credit Card payments Fax your card number and expiry date to 07 3319 6020 Call 07 3366 4449 or 0418 727 505 to supply details 

EFT facility is available for pickups 

Postal address: 

Please post cheques or money orders to: Enigma Export Pty Ltd, PO 1711, Coorparoo QLD 4102. 

FAQ: How long does it take to confirm our payment? Commonwealth Bank Direct Deposit / Netbanking : Instantly Other Bank Direct Deposit/ Internet Transfer : Usually 1 day Paypal : Instantly (except for eCheque...see above)

FAQ: What else we do we have to do after paying according to the instructions above? Nothing is necessary but it is useful to advise us what you have done so we can keep a lookout for payment received. You can do this through the eBay system or send an email direct to apalert@bigpond.com 

FAQ: How quickly will you ship the items after I have paid? For courier delivered items, where payment is confirmed by 11am, shipping will usually occur the same day. Where payment is confirmed later than 11am shipping will usually occur the next business day. For Australia Post delivered items, where payment is confirmed by 3pm, shipping will usually occur the same day. Where payment is confirmed later than 3pm shipping will usually occur the next business day. 

FAQ: How long will shipping take? For Courier delivered items: Brisbane : 1 business day Queensland : 1-3 business day (eg FNQ 3 days) Sydney/Melbourne/Adelaide 2 business days Perth/Darwin/Hobart 5 business days These are only for main cities, if you live in an outskirt area, then it may take a longer time For postal items it all depends on Australia Post.