All orders for products will be accepted by us subject to these terms and conditions.Any person,entity or corporation placing orders for goods/products with TOOLBATTERYMAN is bound by these terms and conditions.No other terms or conditions will apply to the supply of products by TOOLBATTERYMAN unless they are accepted in writing by us.
In order to keep freight cost as low as possible,TOOLBATTERYMAN has negotiated low freight rates with Australia Post and national heavy freight companies based on volume.We ship all products with authority to leave unless requested otherwise.TOOLBATTERYMAN uses these prefered freight companies unless specifically requested by the customer.If the customer prefers to use a specific freight carrier the cost is beared by the customer and insurance is also the customer's responsibility.In this case TOOLBATTERYMAN carry's no responsibility for loss or non delivery.In the case of heavy freight,to guarantee insurance coverage we insist upon signed proof of delivery.If the buyer is not available to sign for delivery a redelivery fee is charged by the carrier and this is payable by the buyer.TOOLBATTERY carries no responsibilty for damage or non delivery of parcels and this is a condition of sale.
INSPECTION OF GOODS.
It is the responsibility of the customer to inspect the goods upon delivery and check for damage in transit before signing proof of delivery.If damaged mark on the con note and contact us immediately.Once POD is signed Toolbatteryman accepts no responsibility for damage and no claims for refund are accepted.
RETURNS & WARRANTY
All returns for warranty are the buyers responsibility and cost ,full details must be included in the return package
We do not refund for "change of mind" This will incure a 25% restocking fee and all items must be in original packaging and be in original undamaged resaleable condition.
Warranty is 12 months from date of purchase and a copy of the original sales invoice must be included.
TOOLBATTERYMAN does not provide a monetary refund for warranty