Please understand that we do our
very best to fit you the first time. We
are very good at what we do, but on the rare occassion you may
require an exchange or if you not
happy for any reason return the item for stock refund.
We offer exchange for size if
available
or we shall refund your money.
All postage costs are at the buyer's
expense.
If you require an exchange of size/style or return please
contact us for an
authorisation number PRIOR to returning the item. Returns
without an authorisation number will incur a 20% restocking fee.
Exchanges/Returns must
be returned to us within 10 days from our ebay recorded despatch
date.
Items
received after this time frame will not be accepted and will be at
your expense to re-collect. These items will only be held for 21 days
before being destroyed.
Please fill out the exchange slip including the
size/style required and post back with a self addressed express post satchel for us to send the
exchanged item to you.
We will then process your exchange
within 24 business hours of
receipt.
***IMPORTANT***
We reserve the right to refuse exchanges,if
the item(s) have been worn and/or have any visible marks
from being tried on. Please ensure item is rewrapped and
looks like the way you received it!
When purchasing items with us, you agree to all the
terms,conditions and policies listed herewith.
All items are carefully inspected & quality checked
prior to shipping to ensure a pleasant shopping
experience.
OFFICE HOURS
We will endeavour to answer your
emails within 48 hrs during office hours Monday to
Friday 9am to 5pm and weekends in busy periods.
Please understand that we receive over 200 emails per
day so please check the listing first and our FAQ page also.
Thank you for taking the time to
read our listing!
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