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Q:What
is your return policy? |
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A:Item
must be returned with in 7 days of item receiving at buyer self
postage cost. Item must be in genuine condition. Contact seller
before return item. |
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Q:Do
you combine shipping? |
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A:Yes,
we do combine shipping for maximum 7 days from first winning
item. |
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Q:When
can I expect my order to arrive? |
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A:All
item will be dispatched from our factory in Bangkok, Thailand.
We post item through registered post. Standard delivery time is
7 - 21 business days. |
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Q:How
much is the Shipping and Handling Charge? |
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A:Shipping
and handling cost is A$10 for first item then A$5.00 for each
additional item. The rate apply to any country through out the
world. Items can be express posted via EMS or FEDEX. Please
contact seller if you want item to be expressed post. |
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Q:Do
you ship internationally? |
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A:We
do ship worldwide. |
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Q:Do
I needed to pay for duty or Tax? |
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A:Duty
or Tax is free for most countries if you buy a small lot for
yourself. These includes USA, Canada, UK, Australia and almost
every European countries. |
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Q:What
is 10K gold? |
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A:24k
or 24ct has 100% gold without any alloy mixture. 18k or 18ct has
75% gold + 25% alloy. 14k or 14ct has 58.3% gold + 41.7% alloy.
10k or 10ct has 41.6% gold + 58.4% alloy 9k or 9ct has 37.5%
gold + 63.5% alloy. Note that gold ct or k tell us gold
percentage not gold weight. |
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Q:Where
is item will be posted from? |
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A:All
item will be posted from our factory in Bangkok, Thailand. |
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Q:Do
you do custom made jewelry? |
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A:Yes,
we do, contact us with your idea or photo of your design or
drawing. |
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Q:Are
you really a manufacturer? |
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A:Yes,
we run ourself manufacturing in Bangkok for years. |
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Q:Why
your item are so cheap? |
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A:We
are a manufacture sell direct to public through eBay. This cut
off middle man and expensive store rental. |
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Q:Do
you do wholesales? |
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A:Yes,
we only do wholesales to jewelry traders or shops through out
the world. |
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Q:Are
those gold, gemstones and diamond genuine? |
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A:Yes,
they are all real. We stand for this from beginning. Buy from us
is hassle free. |
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Q:Do
you accept money order or cheque? |
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A:No,
we do not accept money order nor cheque. We only accept bank
Paypal and bank deposit if you bank with Autralian bank. |
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Q:What
is Restocking Fee? |
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A:Restocking
fee is a small amount to take off winning bid price before
refund. Every completed transaction, seller pay service fees to
eBay. Hence, when item is returned we have to pass this fees to
buyer. |
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