Who is The Gamesmen?

Since 1982, The Gamesmen has been an Australian Family Owned and Operated business. We specialise in Video Game Software, Hardware and Accessories, with a clear focus on delivering high quality service.

ABN: 87 002 266 999

See what our customers have to say about us on our eBay Sellers Feedback page

Where are The Gamesmen?

We are located in Sydney, Australia. All orders are stocked and shipped from our primary shopfront located in Penshurst, NSW Australia. Find more details on the Contact us page

You can read more about our company history and our vision on the About us page

Here at The Gamesmen we accept PayPal, Bank Transfer, and Pay on Pick up in store.

PayPal Payment Account Details
sales@gamesmen.com.au

Bank Transfer Account Info

Please notify us of when the bank transfer has been made and we will ship your item out as soon as the funds have cleared.

How long will it take to get my order?

All orders are dispatched the next business day! At The Gamesmen we ensure we do our best to get the products to you on time. See below for details on delivery timeframes for the various shipping methods we provide.

Standard Delivery:

Express Delivery:

AAE Next Flight Service:

AAE (Australian Air Express) next flight delivery service is a 1-1 day option. Your Item will have PRIORITY DISPATCH and AAE ensures they will get the item to you within 24hrs.

In order to get an accurate Quotation of an AAE Next Flight Delivery Service please call (02) 9580-9888 (Instant payment is required before booking this service)

Pick up In-Store

Please be sure to check your address in the 'Review your purchase' page before paying for your order.

When you pay for your order delivery instructions are immediately sent to our warehouse for processing. Once this occurs we will not be able to change the delivery address for your order for reasons outlined in PayPals Seller Protection Policy. Please ensure that your eBay address is correct before you complete the eBay checkout process and pay for your order. We are not responsible for delivery of orders shipped to an incorrect or invalid address provided to us by eBay through the checkout process.

If your parcel is returned to us due to incorrect address details or any other reason (such as failure to collect the parcel from your local post office) we will contact you to organise redelivery of your order once your parcel has been returned to our warehouse. Please note you will be responsible for any additional shipping charges incurred.

Incorrect, Damaged or Defective Products

If you receive an incorrect product or a product that is defective or has been damaged please contact us within 14 days of the receipt date so that we can issue you with a replacement item or a refund. Please note that we may request a photograph of the product to ensure the approval of a refund or replacement.

One of our staff will review your request for a replacement/refund promptly and will advise you of any further instructions if necessary. Refunds/replacements will not be issued until the product has been returned to our warehouse.

Please allow us the opportunity to resolve the problem with your order prior to leaving feedback on eBay.

Please note that replacements/refunds will not be issued if only the packaging of a product is damaged.

Return Shipping Charges

Return shipping charges are the responsibility of the customer, however claims for a reimbursement of return shipping charges will be considered by our Customer Service Representatives on a case-by-case basis. If you have any concerns about return shipping charges please contact us.