- Returns must be returned to the store within 30 days of purchase.
- Return postage is paid by the buyer unless item is faulty or we messed up.
- Makeup, underwear, piercing jewellery, swimwear or any beauty products cannot be returned due to hygiene and health reasons.
- We recommend you use a trackable method of postage to ensure your item is returned to us safely.
- Your item must be returned to us in new, unused condition. All items must be returned in original packaging with tags attached.
- If we can detect the item has been worn, damaged or soiled, it is deemed unsaleable. We reserve the right to reject items in this condition. Please be careful when trying on clothing and shoes to avoid tears or scuffs.
The Tragic Beautiful team is proud of its customer service efforts and wants to make sure you are 100% happy with your purchase. If you have any questions or concerns, please contact us!