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  • Frequently Asked Questions
Frequently Asked Questions
 Q: Do you have a Trailer Question?
  A: Check out our Trailer Frequently Asked Questions in our eBay store. Go to http://stores.ebay.com.au/trailercampers/pages/Trailer-FAQ
 Q: Can you sell me gas struts and hinges?
  A: Unfortunately we do not currently have these in stock. However your local automotive parts dealer should be able to provide suitable struts. Your local hardware store should have hinges and catches that you can use to secure the tent to the trailer.
 Q: What trailer height can the tent accommodate?
  A: We recommend that the trailer be within 100 to 110cm high, the ideal is 105cm. If your trailer is lower than this then the tent should still work but will be a bit misshapen, we would recommend building up your trailers sides. If your trailer is higher, then the tent would be pulled up a bit at the floor near the trailer.
 Q: Does the annex floor attach to the annex walls so that it is waterproof?
  A: The annex floor attaches to the walls with Velcro. This makes quite a good seal and would generally keep the water out when it is raining. However it is not sealed like the wall & floor join in the main tent area. In a flood situation it may not be entirely waterproof - but in that case it would probably be the least of your worries ;-)
 Q: What is the best size trailer for the tent?
  A: The tent can be fitted to a 7x4, 6x4 or 7x5 trailers, or 8x5 with some modification. We personally use and recommend a 7x4 trailer if you are buying a new trailer. Check out our Trailer FAQ for more information: http://stores.ebay.com.au/trailercampers/pages/Trailer-FAQ
 Q: Can I come and inspect one of your camper trailer tents?
  A: To be able to provide a high quality tent at an affordable price, we only sell online. By removing the cost of retail outlets we are able to give our customers much more "bang for their buck" as the saying goes. We do offer a 30 day money back guarantee, and you can see from our feedback that we have many very happy customers.