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Sales

  • By bidding on this item, the Buyer agrees to all of the terms and conditions as outlined in this listing.
  • Please ensure to read and agree to all eBay terms and conditions before bidding.
  • We try our very best to describe items accurately, however errors or misprints may occur on occasions. It is the responsibility of the Buyer to check and confirm all listing details before bidding or buying this item.
  • Whilst we attempt to maintain inventory of all items for sale on eBay, from time to time some items may be out of stock due to short supply or supplier issues. In these cases the buyer will be offered a full refund or have the option to choose another item.
  • Smooth transactions will receive positive feedback once the sale is complete. We consider a sale to be complete once the Buyer has left positive feedback for Unique Mobiles.
  • All items must be paid in full within 5 days.
  • All pictures are for illustration purposes only and colours may vary slightly.
  • It is the responsibility of the buyer to check any compatibility requirements before purchasing this product. Unique Mobiles will charge a 25% re-stocking fee should you require to return an item that was purchased in error.
  • Certain items may contain signs of network software and shortcuts. This does not effect the function of the handset.
  • Unique Mobiles obeys all eBay rules and policies.

Warranty Information

Unique Mobiles is an authorised distribution centre for leading brand Mobile phones & Electronics, We sell on behalf of the Manufacturer. Liability for each product rests with the Manufacturer. All Manufacturers have authorised service centers Australia wide who are there to service you in need of a warranty claim. Unique Mobiles is happy to assist you with any warranty issues.

Unique Mobiles offers warranty on all products sold. Please retain your Tax Invoice as proof of purchase as this will be required for MANUFACTURER warranty purposes. We also recommend retaining all standard sales packaging and accessories as these are required for ELF returns. Please refer to the table below for important warranty information. If on the tax invoice you received your item is marked RM beside the description please contact Unique Mobiles for all warranty claims including ELF.

 

Brand
ELF Period
Warranty Period
Service Contact Details
Apple
N/A
12 Months
Blueant
N/A
24 months
HTC
14 Days
12 Months
1300 482 482
Logitech
30 Days
12 Months
1800 025 544
LG
14 Days
12 Months
1800 638 080
Motorola*
14 Days
12 Months
1300 138 823
Nokia*
30 Days
12 Months
1300 366 733
Samsung
14 Days
12 Months
1300 362 603
Sonim
N/A
36 Months

(02) 8011 3863 or support@sonimtech.com

Sony Ericsson
14 Days
12 Months
1300 650 050
Voxson
N/A
12 Months
ZTE
14 Days
12 Months
1300 761 688 or www.fonebiz.com.au

ELF = Early Life Failure
Please note: ELF/Warranty does not cover faults caused by physical or liquid damage.
*These terms refer to handsets only. Please contact the relevant manufacturer for warranty information for accessories.

 

  • If your item develops a fault within the ELF Period, please contact warranty@uniquemobiles.com.au immediately for instructions on how to return your item for replacement/repair. Please include your Contact Details, Docket Number, Item and Description of Fault with your email.
  • If your item develops a fault outside the ELF Period but within the WTY Period, please contact the relevant manufacturer as listed above.
  • Return postage of faulty items is the responsibility of the Buyer - no exceptions. Unique Mobiles will cover the cost of sending replaced/repaired items.
  • Unique Mobiles reserves the right to await ELF approval from the manufacturer prior to replacing an item if we suspect the fault may be due to physical or liquid damage..
  • Returned items found to be faulty due to physical or liquid damage will not be replaced/repaired and will incur a $35.00 processing fee.